Free CSTE Exam Braindumps (page: 5)

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The Pareto analysis is most effective for _________________.

  1. Showing relationships between items
  2. Measuring the impact of identified items
  3. Ranking items by importance

Answer(s): C



One of the key concepts of a task force is that the leader be an expert in leading groups as opposed to an expert in a typical area.

  1. True
  2. False

Answer(s): A



The more common benefits associated with a service-level agreement are:

  1. Establish two-way accountability
  2. Make complaining easy
  3. Provide the basis for an IS budget
  4. When Testing is over it becomes QA

Answer(s): D



Which of the following is NOT included in ISO guidelines?

  1. Purchaser and Supplier
  2. Internal Quality System Audits
  3. Management principles
  4. Documentation

Answer(s): C






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