Salesforce ADM201 Exam Questions
Administration Essentials for New Admins (Page 19 )

Updated On: 24-Feb-2026

Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.

  1. True
  2. False

Answer(s): A



Which of the following are actions triggered by workflow rules?

  1. Email
  2. Task
  3. Field update
  4. Record update
  5. Record creation
  6. Outbound message
  7. Time trigger

Answer(s): A,B,C,F



Will two different users get the same search results on searching for a common keyword?

  1. Yes
  2. No

Answer(s): B



If a lead is converted without a value in the company field, what happens?

  1. A Business Account is created
  2. A Person Account is created
  3. You will be prompted to decide whether to create a Person or a Business Account
  4. Nothing

Answer(s): B



An Approval Process begins when a record is:

  1. Created
  2. Saved
  3. Edited
  4. Submitted for Approval

Answer(s): D






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