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Describe data "scrubbing":

Answer(s): A

The process removes formatting (like in a phone number) to line up data to check for duplicates or bad data.

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Describe how administrators can examine what configuration changes have been made:

1. Through the audit trail (at Setup | Security Controls).
2. It will show the 20 most; recent setup changes, you can download a complete history for the last 180 days
3. There are over three dozen items tracked (see "Monitoring Setup Changes" in help)
4. Alternatively, you might use Dream factory's Snapshot or other Metadata API-based tools.

Answer(s): A

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Describe how can you use Excel Connector in conjunction with custom reports to get the data you want?

1. Run the report from Excel using Connect for Office, then
2. Use the Excel Connector to manipulate and update data

Answer(s): A

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Describe some features within web services.

l- 30+ operations (methods) supported
2. Numerous entities (objects) supported
3- SOQL (S force Object Query Language)
4. SOSL (S force Object Search Language)

Answer(s): A

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