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Free ADX-201E Exam Braindumps (page: 31)

Page 30 of 61
PDF with 243 Questions

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?

  1. Create a screen flow to pull all related opportunities onto one page.
  2. Enable Subtab Record Browsing in the Setup menu.
  3. Configure Split Lit Views.
  4. Implement Service Console.

Answer(s): D

Explanation:

Implement Service Console is what the administrator should recommend to support staff at Cloud

Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified interface for agents to manage multiple customer interactions and records at once. Service Console can help agents work more efficiently and productively by providing features such as tabs, subtabs, list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more



The administrator at Cloud Kicks is troubleshooting an issue one user is having with a flow. They have decided to add a debug log to that user.
What debug log category should be used?

  1. Workflow
  2. Callout
  3. System
  4. Database

Answer(s): A

Explanation:

Workflow is the debug log category that should be used to troubleshoot an issue with a flow. Workflow is a debug log category that captures information about workflow rules, flows, processes, approval processes, and entitlement processes. Workflow can help identify errors or issues related to these automation tools by showing details such as evaluation criteria, actions executed, variables assigned, and outcomes reached.



AW Computing (AVVC) has customers In multiple countries. AWC would li<e to set up advanced currency management for Its system.
Which two considerations should AWC be aware or prior to implementing this change to the existing system?
Choose 2 answers

  1. When a currency is added to an organization's List of supported currencies, it cannot be deleted.
  2. Opportunities will only display sales In the customer's localized currency.
  3. Historical trend reports will only use the last dated exchange rate.
  4. Once enabled, advanced currency management cannot be disabled.

Answer(s): A,D

Explanation:

When a currency is added to an organization's list of supported currencies, it cannot be deleted and once enabled, advanced currency management cannot be disabled are two considerations that AW Computing should be aware of prior to implementing this change to the existing system. Adding a currency to an organization's list of supported currencies is an irreversible action that allows users to enter and view amounts in that currency for standard and custom objects that have currency fields. Enabling advanced currency management is also an irreversible action that allows administrators to define dated exchange rates for opportunities and opportunity products based on close dates or product dates instead of using static conversion rates



Cloud Kicks has o custom object called Membership Details that records information about customers' preferences for their memberships. Depending, on the membership level, different data needs to be displayed.
· when cue running user has the Market no profile, all data should be visible. · When the running user has the Support profile, only the Support preference fields should be visible.
· Both Marketing and Support users should be able to report on all data.

How should the administrator deliver this solution?

  1. Create two record types und two page layouts.
  2. Set up Dynamic forms to conditionally show data.
  3. Make a permission set with a Muting permission.
  4. Use Field-Level Security to control data access.

Answer(s): B

Explanation:

Use Field-Level Security to control data access is how the administrator should deliver this solution. Field-Level Security is a way to restrict users' access to view or edit specific fields on an object based on their profile or permission set. Field-Level Security can be used to make fields visible or hidden, and editable or read-only for different users. By using Field-Level Security, the administrator can ensure that only Marketing users can see all data on the Membership Details object, while Support users can only see the Support preference fields.






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