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Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities:
· Main Distributors and Regional Distributors are considered Partner accounts in Salesforce.
· Main Distributors can communicate with other Main Distributors.
· Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?

  1. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage
  2. Build one Community using the Napili template for Main Distributors and Regional Distributors.
    Disable Community user visibility and allow portal user visibility
  3. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community
  4. Build one Community for each Regional Distributor and one for Main Distributors

Answer(s): C



Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?

  1. Create the users as contacts and enable them as Community users.
  2. Allow the users to self -register to the Community.
  3. Create the users in Salesforce and add their profile to the Community.
  4. Add the users to the Community as members.

Answer(s): A



You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?

  1. Update your Template to the latest Version in Community Manager
  2. Deactivate and Reactive your Community
  3. Update your Template to the Latest Version in Community Settings
  4. Log a case with Salesforce Support
  5. Update your Template to the latest version in Community Builder

Answer(s): E



Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend?

Select one or more of the following:

  1. Files connect
  2. External services
  3. File sync
  4. E. Chatter and files

Answer(s): A






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