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Salesforce AP-211 Exam Questions
Salesforce Health Cloud Accredited Professional (Page 5 )

Updated On: 16-Feb-2026
Page 4 of 24
PDF with 115 Questions

An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system.

Which Health Cloud API should a consultant recommend?

  1. Clinical Summary Healthcare API
  2. Q Interoperability API
  3. AllergyMedication API
  4. Patient Healthcare API

Answer(s): B

Explanation:

Step-by-Step Explanation;

Requirement:

External provider needs access to patient allergy information.

Interoperability API:

Salesforce Health Cloud provides FHIR-based Interoperability APIs that expose clinical data, including AllergyIntolerance resources.

"Use the Health Cloud Interoperability API (FHIR R4) to retrieve AllergyIntolerance resources and other clinical data for a patient."

-- Health Cloud Interoperability API Guide

Other Options:

Clinical Summary Healthcare API: Provides a summary but not structured, granular allergy data.

AllergyMedication API: Not a standard Salesforce API.

Patient Healthcare API: Broader resource, but allergies specifically are available through the Interoperability API.


Reference:

Health Cloud Interoperability API Guide



What are three requirements for implementing patients or members in Health Cloud?

Choose 3 answers

  1. Ensure the Person Account object Is used.
  2. Ensure the Parent Contact object is blank.
  3. Ensure 1-to-1 Account to Contact relationship.
  4. Ensure the Account is the Parent to Household Accounts.
  5. Ensure the Parent Account field is blank.

Answer(s): A,C,D



Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation.

Which preference should Bloomington Caregivers' administrator ensure is enabled?

  1. Clinical Data Model org preference
  2. Clinical R4 Model org preference
  3. FHIR-Aligned EHR Data Model org preference
  4. FHIR-Aligned Data Model org preference

Answer(s): D



A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.

Which two features of Health Cloud should a consultant recommend the company use?

Choose 2 answers

  1. Remote Device Monitoring
  2. Sales Agreements
  3. MedTech Accelerator
  4. Advanced Account Forecasting

Answer(s): A,B



A pharma company wants the ability to:

Upload a patient's insurance card, including automatic Member Plan record creation

Run a benefits verification check

Schedule on behalf of the patient with a provider

Cloud Accredited Professional

Which set of Health Cloud capabilities should enable the company to build this business process?

  1. Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management
  2. virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader
  3. Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration
  4. Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification

Answer(s): D

Explanation:

Step-by-Step Explanation;

Business Process Capabilities:

Intelligent Document Automation: Upload and process patient insurance cards.

Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.

Benefits Verification: Check and verify patient insurance benefits.

Intelligent Appointment Management: Schedule on behalf of the patient with providers.

Salesforce Documentation


Reference:

"Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks."

-- Health Cloud: Intelligent Document Automation

-- Health Cloud: Benefits Verification

-- Health Cloud: Intelligent Appointment Management

Why not the other options?

Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.

Intelligent Document Automation

Intelligent Document Reader

Benefits Verification

Intelligent Appointment Management






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