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Free ARC-801 Exam Braindumps (page: 12)

Page 12 of 29
PDF with 112 Questions

A team at Universal Containers (UC) is currently working on an initial release of Service Cloud. However, UC's management team is very enthusiastic about new features of the platform and wants to go to market with the new Service Cloud solution as soon as possible. The current objective of their initial Service Cloud release is mostly about managing their case workload and case assignment processes. A Solution Architect is called into a management meeting and asked when UC can go live with automated chatbots, Einstein case classification, and CRM Analytics for data insights.
How should a Solution Architect respond to the management team considering their request for these new capabilities'?

  1. Agree with the management team to postpone the go-live and increase the scope to include the desired features.
  2. Explain to the management team that these features are still evolving and that it is best to wait a few releases so that they are stable before starting to use them in production.
  3. Explain the long-term vision and roadmap, and then propose a logical phasing in which the planned minimum viable product (MVP) is the first step on the journey that will eventually include the desired features.
  4. Agree that the new features are crucial to the success of the initiative and swap parts of the current scope for the most innovative feature.

Answer(s): C

Explanation:

Explaining the long-term vision and roadmap, and then proposing a logical phasing in which the planned minimum viable product (MVP) is the first step on the journey that will eventually include the desired features.
This option can help UC align their expectations with their business goals and priorities, while also demonstrating how they can achieve incremental value from their Service Cloud solution over time. The Solution Architect can also highlight the benefits of delivering an MVP first, such as validating assumptions, testing functionality, gathering feedback, and reducing risks. Reference:
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect



Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendors using Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers

  1. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
  2. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
  3. Do partners need to do complex configurations or create their special pricing?
  4. What do we need to invest in order to build the channel and where does that investment come from?

Answer(s): A,C

Explanation:

Do partners need to do complex configurations or create their special pricing?2 This question can help UC determine if they need to use CPQ for partners, which can provide more flexibility and functionality for configuring products and applying discounts than B2B Commerce. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today? This question can help UC understand if they need to integrate CPQ and B2B Commerce for partners, which can enable a seamless experience for both partners and customers across different channels.



A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

  1. Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
  2. Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site.
  3. Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
  4. Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

Answer(s): C

Explanation:

This solution can help AC Computers easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. Rebate Management is a new module that integrates out-of-the-box into any Salesforce product and gives all employees and channel partners visibility into rebate programs.
It also automates, scales and leverages AI-driven insights for better and faster decisions.
Rebate Management can be exposed in the Experience Cloud site using custom components or standard objects.
https://www.salesforce.com/products/manufacturing-cloud/rebate-management/ Salesforce Rebate Management is a managed package that enables companies to create, manage, and track rebates in Salesforce. With this solution, administrators can easily set up and manage rebate programs, track accruals and actuals, and generate detailed reports. Exposing the data in the Experience Cloud site will allow partners to view and track their rebate status, further enhancing the rebate management process.


Reference:

Salesforce Help - Salesforce Rebate Management Overview.



Universal Containers (UC) is starting to go through an inventory of capabilities in regard to its many data warehouses. UC's data warehouses are currently being provided with data from OMS, ERP, Accounting, and other inventory management systems. Data warehouses are utilized by those systems for storage or analytics purposes.
UC plans to utilize the Systems of Engagement framework to classify its systems based on how they will be utilized within the enterprise architecture. UC would like to understand which systems it should directly integrate with versus utilizing the data warehouses where that data may also be stored.
How should a Solution Architect classify the data warehouses as systems within the enterprise architecture of this scenario?

  1. System of Reference
  2. System of Engagement
  3. System of Intelligence
  4. System of Record

Answer(s): A

Explanation:

System of Reference is more appropriate for this question. A system of reference provides data or services for other systems but does not store data itself.
A data warehouse can be seen as a system of reference because it provides data for analytics or reporting purposes, but it does not store the original data from other systems.



Page 12 of 29



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Tommy commented on October 22, 2024
Passed the exam today with this dump. Very happy. Now Go Trump Go. Make this country great again.
UNITED STATES
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