What components can be transferred from Sandbox to Production Org via change sets? (Choose two.)
Answer(s): A,B
What things should be specified by the admin to deploy changes from Sandbox to Production org using Force.com IDE? (Choose three.)
Answer(s): B,D,E
"Object" data needs to be pulled up monthly from an org and stored else where. What can be done to perform this? (Choose two.)
Answer(s): B,C
How can an admin ensure that cases will be handled in multiple channels? (Choose two.)
Answer(s): A,C
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
Answer(s): A
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