Free Certified Advanced Administrator Exam Braindumps (page: 21)

Page 20 of 63

What things should be specified by the admin to deploy changes from Sandbox to Production org using Force.com IDE? (Choose three.)

  1. Data to be included
  2. Username and password
  3. Change set connection settings
  4. Configuration that needs to be transferred
  5. Environment where changes will be transferred

Answer(s): B,D,E



"Object" data needs to be pulled up monthly from an org and stored else where. What can be done to perform this? (Choose two.)

  1. Select "Object" Export from Data Management
  2. Use Data Loader
  3. Select "Schedule Export" from Data Export
  4. IUse Data Exporter

Answer(s): B,C



How can an admin ensure that cases will be handled in multiple channels? (Choose two.)

  1. Offer a Live Agent Chat button on the company website.
  2. Expose case feed options on the company website.
  3. Use Chatter Answers in the company Community page

Answer(s): A,C



Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request.
What could be the possible cause?

  1. Agent's manager is inactive
  2. He is not Manager of any User
  3. Approval process is not activated for him
  4. There is error in Approval Process

Answer(s): A






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