Free Certified Associate Exam Braindumps
Certified Associate Questions 46–50 (page: 11)

Updated On: 10-Feb-2026

An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

  1. CRM Analytics
  2. Experience
  3. Cloud Sales Cloud

Answer(s): B



Get Cloudy Consulting (GCC) is experiencing significant performance degradation.
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?

  1. Ask a question on the Trailblazer Community.
  2. Check System Status on the Trust site.
  3. Open a case with Salesforce Support.

Answer(s): B



A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?

  1. Superbadges
  2. Quests
  3. Ranks

Answer(s): B



Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components.
Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

  1. Explore documents In Help and Training.
  2. Ask a question In a Trailblazer Community Group.
  3. Search for modules in Trailhead.

Answer(s): B



A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.
Which type of org should they create from within Trailhead?

  1. Developer Edition
  2. Sandbox
  3. Playground

Answer(s): A



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