QUESTION: 73

The Salesforce project team at Cloud Kicks is about to start a project that crosses sales and service teams. The business analyst (BA) has been tasked with writing user stories with the teams in a workshop.
What should the BA keep in mind during the process?

User stories encourage iterative development.
User stories specify which technical components are impacted.
User stories are fixed upon stakeholder approval.

Answer(s): A

Explanation:

One thing that user stories help the business analyst do is encourage iterative development. Iterative development is an approach that breaks down a project into smaller cycles or iterations, each delivering a working piece of functionality or value to the user. User stories are well suited for iterative development because they are concise, focused, and prioritized based on user needs and value. User stories help to deliver features faster and more frequently, while allowing for feedback and changes along the way.

Reference:

https://trailhead.salesforce.com/content/learn/modules/user-story-creation/learn-about-user- stories

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QUESTION: 74

During a sprint grooming session for the Sales Cloud implementation at Cloud Kicks, the development team mentions the step "Code Review by Technical Architect" listed within the acceptance criteria needs to be adjusted.
Which location should the business analyst move this item to?

Project plan
Definition of done
Pull request template

Answer(s): B

Explanation:

The business analyst should move this item to the definition of done. The definition of done is a set of criteria that must be met before a user story or sprint can be considered complete or ready for release. The definition of done helps to ensure quality, consistency, and transparency across the project team. The step "Code Review by Technical Architect" is not part of the acceptance criteria for a specific user story, but rather a general requirement that applies to all user stories or sprints.

Reference:

https://trailhead.salesforce.com/content/learn/modules/user-story-creation/write-user- stories

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QUESTION: 75

The business analyst (BA) at Universal Containers has been capturing the requirements for a major Sales Cloud release. An admin has been deploying the resulting system changes. The quality assurance (QA) team has run into challenges when testing the changes. The BA is unaware of deployment and testing challenges.
What should the BA do to resolve these challenges with the release team?

Associate each set of metadata -changes to the corresponding user story.
Provide detailed test cases to validate the functional requirements
Involve the stakeholders in the business requirements gathering sessions.

Answer(s): A

Explanation:

This answer states that associating each set of metadata changes to the corresponding user story is what the BA should do to resolve these challenges with the release team. Metadata changes are modifications to the configuration or customization of Salesforce, such as fields, objects, layouts, workflows, or apex code. Associating each set of metadata changes to the corresponding user story can help to track and manage the changes, and link them to the business requirements and acceptance criteria. This can also help to improve the communication and collaboration between the BA, the admin, and the QA team, and avoid any confusion or errors during deployment and testing.

Reference:

https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and- development-models

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QUESTION: 76

A group of business analysts (BA) at Universal Containers have been working with different teams of stakeholders on eliciting requirements for a new Salesforce app. The BAs have gathered and documented all of the information in a central location. Upon review of the requirements, the BAs discovered that changes made to the documentation were overwritten by each other, and they will lose time recapturing them.
What should the BAs do differently to prevent this error from happening?

Each BA should use their own separate documentation.
Each BA should enter their business needs in a shared spreadsheet,
Each BA should use a shared system that has version control.

Answer(s): C

Explanation:

The business analysts should use a shared system that has version control to prevent this error from happening. Version control is a feature that allows users to track and manage changes made to documents or files over time. Version control helps to avoid overwriting or losing previous versions of documents or files by creating backups or snapshots of each change. Version control also helps to compare different versions of documents or files and resolve any conflicts or discrepancies.

Reference:

https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst- certification-prep/collaboration-with-stakeholders

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Free Certified Business Analyst Exam Braindumps (page: 19)

QUESTION: 73

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QUESTION: 74

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QUESTION: 75

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QUESTION: 76

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