UC recently migrated 1 Billion customer related records from a legacy data store to Heroku Postgres. A subset of the data need to be synchronized with salesforce so that service agents are able to support customers directly within the service console. The remaining non- synchronized set of data will need to be accessed by salesforce at any point in time, but UC management is concerned about storage limitations.
What should a data architect recommend to meet these requirements with minimal effort?
- Virtualize the remaining set of data with salesforce connect and external objects.
- Use Heroku connect to bi-directional, sync all data between systems.
- As needed, make call outs into Heroku postgres and persist the data in salesforce.
- Migrate the data to big objects and leverage async SOQL with custom objects.
Reveal Solution Next Question