A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?
- Create an Integration Procedure to update contact data with "Chain OnStep" enabled and invoke it from all OmniScripts.
- Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.
- Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
- Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
Answer(s): B
Explanation:
The solution that the consultant should recommend to efficiently meet these requirements is to create an OmniScript that uses the reusable property to update contact data and embed it in other OmniScripts. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that updates contact data in a consistent way, and then use it in multiple OmniScripts that need to update contact data at different points in the process. This will improve the design and maintenance of the OmniScripts
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