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Salesforce Certified OmniStudio Consultant Questions 31–35 (page: 8)

Updated On: 10-Feb-2026

A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements? Choose 3 answers

  1. DataRaptor Transform Action
  2. Select
  3. DataRaptor Extract Action
  4. Radio
  5. DataRaptor Post Action

Answer(s): B,D,E

Explanation:

The three OmniScript elements that should be used to meet these requirements are: Select, DataRaptor Extract Action, and DataRaptor Post Action. A Select element can display a dropdown list of options for the user to choose from, such as payment type. A DataRaptor Extract Action can retrieve data from a Salesforce object, such as saved payment information, and store it in an Interface object or a JSON object. A DataRaptor Post Action can write data to a Salesforce object, such as new payment information, and perform insert or update operations



Which OmniScript element can be used to retrieve data from more than one source?

  1. Calculation Action
  2. Integration Procedure Action
  3. DataRaptor Extract Action
  4. Matrix Action

Answer(s): B

Explanation:

The OmniScript element that can be used to retrieve data from more than one source is Integration Procedure Action. An Integration Procedure Action can execute an Integration Procedure that can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the Integration Procedure Action can retrieve data from different sources, such as Salesforce objects or external systems, and store it in a JSON object for the OmniScript to display



Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

  1. DataRaptor Load
  2. Integration Procedure
  3. Calculation Procedure
  4. FlexCards

Answer(s): B

Explanation:

The OmniStudio tool that creates a Chatter post and sends it to a Chatter feed is Integration Procedure. An Integration Procedure can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. One of the REST services that an Integration Procedure can invoke is Chatter API, which allows creating and sending Chatter posts to users or groups



An OmniScript saves data to Salesforce and to an external system.
What OmniScript element could save all this data?

  1. HTTP Action
  2. Integration Procedure Action
  3. DataRaptor Post Action
  4. DataRaptor Transform Action

Answer(s): B

Explanation:

The OmniScript element that could save all this data is Integration Procedure Action. An Integration Procedure Action can execute an Integration Procedure that can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the

Integration Procedure Action can write data to Salesforce using a DataRaptor Load action and to an external system using a REST or SOAP service



A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?

  1. Create new versions of the OmniScripts to collect the address information.
  2. Create a reusable OmniScript to update address information.
  3. Use a DataRaptor Transform to standardize the data format.
  4. Add an address typeahead element to all the OmniScripts.

Answer(s): B

Explanation:

The consultant can recommend creating a reusable OmniScript to update address information. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that collects the address information in a consistent way using the same labels and input elements, and then use it in multiple OmniScripts that need to update address information. This will improve the design and maintenance of the OmniScripts.



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