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Salesforce Certified Sales Cloud Consultant Exam Questions
Certified Sales Cloud Consultant (Page 16 )

Updated On: 12-Apr-2026
Page 16 of 84
PDF with 493 Questions

Due to internet unavailability at Cloud Kicks, the sales team is not able to utilize the Salesforce Mobile app feature to view, create, or update Opportunities.
Which two steps should the Consultant take to resolve the issue? (Choose two.)

  1. From the Setup menu, go to Salesforce offline and select ג€Enable offline create, edit, and delete in Salesforce for Android and iOS.ג€
  2. From the Setup menu, go to Salesforce offline and select ג€Enable caching in Salesforce for Android and iOS.ג€
  3. From the Setup menu, enable the system permission ג€Store offline data.ג€
  4. Raise a case with Salesforce support to enable the offline version of the Mobile app and update the app to use the offline capabilities.
  5. Create a permission set with the system permission ג€Store offline dataג€ and assign the permission set to the sales team user(s).

Answer(s): A,B



Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns. Cloud Kicks wants to gain feedback on the implementation.
What should the Consultant recommend?

  1. Complete a post-mortem.
  2. Sign off on the Statement of Work.
  3. Upgrade to the latest Salesforce release.
  4. Undergo training.

Answer(s): A



Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region, and they will be out of the office on holiday.
Which best practice should the Consultant recommend to overcome this obstacle?

  1. Set up a training session for just the European region and run the scheduled training.
  2. Talk to the manager of that region and tell them how important training is and that they should come.
  3. Run the training as planned and record it so the other users can watch the video.
  4. Move training for all users to the following week and communicate the change.

Answer(s): D



Cloud Kicks' VP of Technology wants to start using Salesforce for all of the sales team's automation. 70 million records were all migrated from a legacy database to the data warehouse that will be synced with Salesforce. Cloud Kicks wants to be able to search and cross-reference records with the original source database.
What should a Consultant recommend to meet this requirement?

  1. Use the standard External ID field and map this to the current record ID value.
  2. Use a custom field named External ID and map this to the current record ID value.
  3. Use a custom External ID field and map this to the original record ID value.
  4. Use the standard External ID field and map this to the original record ID value.

Answer(s): C



Cloud Kicks has purchased a list of prospects and wants sales representatives to begin to contact and measure the Return On Investment (ROI) of the people in the purchased list.
Which solution should the Consultant recommend?

  1. Create a new custom object for purchased leads.
  2. Create a campaign for this list, import the list as leads, and add them to the campaign.
  3. Import the list as new leads using the import wizard.
  4. Import the list as new leads and update the lead source to ג€Purchased Lead.ג€

Answer(s): B



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