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Free COMMUNITY-CLOUD-CONSULTANT Exam Braindumps
Salesforce Community Cloud Consultant (SU18) Questions 131–135 (page: 28)

Updated On: 10-Feb-2026
Page 28 of 60
PDF with 294 Questions

Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?

  1. Create a new Case page in Community Builder and include required fields.
  2. Create a Global Action and update the layout to include required fields.
  3. Create a record type for Guest users and associate to the Case page layout.
  4. Create a custom case page for Guest users and add required fields.

Answer(s): C



Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?

Select one or more of the following:

  1. Partner Central
  2. Salesforce Tabs + Visualforce
  3. Customer Service
  4. Customer Account Portal

Answer(s): C



You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?

  1. Community Managers are able to view all Community Users regardless of the organisation-wide defaults
  2. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
  3. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
  4. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
  5. Community users in the same community can see each other, regardless of the organisation-wide defaults
  6. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults

Answer(s): F



Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the community. How should the Community Cloud consultant meet this requirement?

Select one or more of the following:

  1. Develop a login flow with unique endpoints for each department
  2. Assign separate Visualforce pages for each department
  3. Create content using Content Management in Workspaces
  4. Target employees using audiences based on user object criteria

Answer(s): B



Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:

- Partner users should only see Accounts and Cases that they have access to

- A Partner user must be able to create Cases for all Accounts in their account hierarchy,

regardless of whether they are a parent or child Account

- Partner users myst be able to collaborate within the private Groups of which they are members

What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:

- Partner users should only see Accounts and Cases that they have access to

- A Partner user must be able to create Cases for all Accounts in their account hierarchy,

regardless of whether they are a parent or child Account

- Partner users myst be able to collaborate within the private Groups of which they are members

What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

  1. Use Apex managed sharing on the Account and Case Object
  2. Set External User Organisation-wide Defaults to Private on the Account and Case Object
  3. Configure an Owner-based Sharing Rule on the Account and Case Object
  4. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object

Answer(s): A,B



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