The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?Select one or more of the following:
Answer(s): C
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?
Answer(s): B
Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object.How should the Salesforce Admin expose customer shipment data in Community Builder?
What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:· Customer and partner users will be members of thiscommunity and use the Customer Community and Partner Community License, respectively.· A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.· Customer users must be able to collaborate with all Community users.
Answer(s): B,C
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