Salesforce CRT-101 Exam Questions
Certification Preparation for Administrator (Page 17 )

Updated On: 24-Feb-2026

Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

  1. True
  2. False

Answer(s): A



When Chatter is enabled in an org, the following happens (choose all that apply).

  1. The Chatter app is added to the Force.com app menu
  2. The Chatter tab is added to all standard apps
  3. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
  4. All users are added to the All Chatter group
  5. All of the above

Answer(s): A,B,C



The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)

  1. Make posts
  2. View comments
  3. Upload files
  4. Join groups
  5. View records

Answer(s): A,B,C,D



Chatter External license allow users outside the company to join public Chatter groups.

  1. True
  2. False

Answer(s): B



Who can invite Chatter customers into a Chatter group?

  1. The system admin
  2. Group owner
  3. All Chatter users
  4. None of the above

Answer(s): A,B






Post your Comments and Discuss Salesforce CRT-101 exam dumps with other Community members:

Join the CRT-101 Discussion