Salesforce CRT-101 Exam Questions
Certification Preparation for Administrator (Page 32 )

Updated On: 24-Feb-2026

You have Read Only access to an account, can you add a task or event to the account?

  1. True
  2. False

Answer(s): B



Custom Formula fields do Not support which of the following functional expression?

  1. Adding multiple records together
  2. If/then/else conditional statements
  3. Clickable image buttons
  4. Combine text strings together

Answer(s): C



A service portal user may close their cases using Suggested Solutions in the self service portal.

  1. True
  2. False

Answer(s): A



Default values are available for standard text fields

  1. True
  2. False

Answer(s): B



All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT:

  1. Pipeline reports may include omitted opportunities from the forecast
  2. Forecasts may be overridden
  3. Pipeline reports may be overridden
  4. Opportunity stages may be used to determine the forecast category of an opportunity

Answer(s): A






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