Free CRT-101 Exam Braindumps
Certification Preparation for Administrator Questions 241–245 (page: 50)

Updated On: 10-Feb-2026

Which of the following are standard Salesforce applications?

  1. Ideas
  2. Campaigns
  3. Administration
  4. Call Center
  5. Sales Center

Answer(s): A,D



What can an administrator customize for the Service Cloud console?

  1. Whether the record opens as a primary tab or subtab
  2. The fields displayed in the highlights panel
  3. The interaction log fields displayed for objects without an Activity History related list
  4. Whether the SoftPhone displays in the footer or sidebar
  5. The objects displayed in the navigation tab

Answer(s): A,B,E



Which is a consideration when creating a drill-to-detail dashboard component?

  1. The dashboard component type must be a gauge.
  2. Drill-to-detail must be enabled on the custom report type.
  3. The source report must be stored in the drill-to-detail folder.
  4. The source report must be grouped by record name, record owner, or feed post.

Answer(s): D



Which can be accessed by a Chatter Free user?

  1. People
  2. Content
  3. Profiles
  4. Groups
  5. Files
  6. Leads

Answer(s): A,C,D,E



This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.

  1. Lookup Relationship
  2. Master-Datail Relationship
  3. Master-Detail-Sub detail Relationship

Answer(s): A



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