Free CRT-101 Exam Braindumps
Certification Preparation for Administrator Questions 306–310 (page: 63)

Updated On: 10-Feb-2026

Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this years Trade Show. How would an Administrator build this into the application? Choose 2 answers

  1. Create Cross-object formula fields to display campaign member record details on a lead or a contact record
  2. Alert lead and contact owners with workflow when a prospective customer regsiters for the event
  3. Customize the campaign member related list on the lead or contact object
  4. Create Cross-object formula fields to display lead or contact record details on a campaign member record

Answer(s): B,C



How does an agent submit an article for publishing? Choose 3 answers:

  1. Promote an Answer for consideration
  2. Re-assign an article to the publishing queue
  3. Publish an article to the solution category
  4. Submit an article upon closing a case
  5. Publish at-will, with "Manage Articles" profile permission

Answer(s): A,D,E



How can Chatter feed for content can be used? Choose 2 answers MMM

  1. To store Chatter posts in content
  2. To share files from a workspace to a feed
  3. To link a workspace to a Chatter from content
  4. To search for files posted to Chatter from content

Answer(s): B,D



Which statement is TRUE regarding dependent lookups? Choose 2 answers:

  1. They can be configured to make fields on related records, depending on data in the source record
  2. They can be configured to limit the records returned by a lookup based on the value of a field on a related record
  3. They can be configured to compare data to external sources to verify that contact and prospect information is up to date.
  4. They can be configured when creating the master-detail or lookup relationships

Answer(s): A,B



Which is a capability of drag-and-drop dashboards? Choose 2 answers:

  1. Drag and Drop a dashboard onto any page in Salesforce
  2. Drag and Drop records onto a dashboard
  3. Drag and Drop reports onto a dashboard as the data source of the component
  4. Drag and Drop chart types onto a dashboard to create a component

Answer(s): C,D



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