Free CRT-211 Exam Braindumps (page: 17)

Page 17 of 77

Which two requirements must be met for a user to view knowledge Articles within a Salesforce organization?
Check 2 answers.

  1. The user must be assigned a Salesforce Knowledge license.
  2. The user must have access to the articles tab.
  3. The user must have the manage articles permission on the profile.
  4. The user's profile must have the read permission for the at lease one article type.

Answer(s): B,D



The administrator of Universal Containers is testing an approval process in a recently refreshed Developer Pro sandbox and is finding that none of the notification emails are being sent to the approvers. Which two reasons could be the cause?Choose 2 Answers

  1. Workflow emails only work in Full sandboxes.
  2. The email addresses for the users are incorrect.
  3. HTML templates are not available in sandboxes.
  4. The Deliverability Access Level setting is incorrect.

Answer(s): B,D



The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.What type of report should be used in the dashboard component?

  1. Report based on a reporting snapshot that runs daily at 5:00 p.m.
  2. Standard case lifecycle report where unit equals business hours
  3. Custom summary report where unit equals business hours
  4. Report based on custom report type using cases and business hours.

Answer(s): A



A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product. What is an important consideration when cloning a product?

  1. Price book entries will not be created in the standard price book.
  2. Price book entries in price books that you don't have sharing access to are created.
  3. Price book entries in price books that you don't have sharing access to aren't created.
  4. Price book entries need to be activated before users can use the new price book.

Answer(s): C



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Ashwini commented on November 13, 2024
I would appreciate for resources you can provide
INDIA
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