Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most- used components easily accessible at all times.What solution can enable reps to see and access these components from anywhere within the app without leaving the pages where the team is working?
Answer(s): D
The best solution to enable reps to see and access the most-used components from anywhere within the app without leaving the page they are working on is Utility bar. This is a footer that can be added to any Lightning app and can contain tools such as history, notes, or softphone. Favorites, home page, and global actions are not solutions that provide access to components from anywhere within the app. See [this article] for more information on Utility bar.
Which three Salesforce functionalities are ignored when processing field updates in workflow rules and approval processes?
Answer(s): B,C,E
The three Salesforce functionalities that are ignored when processing field updates in workflow rules and approval processes are:Field-Level Security: This means that the field update will occur regardless of the user's profile or permission set settings that determine whether they can see or edit the field1. Validation Rules: This means that the field update will bypass any validation rules that might otherwise prevent the record from being saved1.Decimal places and character limits: This means that the field update will round or truncate the value to fit the field's format, without throwing an error
An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San Francisco?
Answer(s): B
The record will not save and the validation rule's error message will be displayed because the field update will violate the validation rule. The validation rule will prevent the record from being saved if the Industry field is longer than 6 characters, and Technology is 10 characters long.
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers
Answer(s): A,D
The formula for creating a visual indicator flag on each case based on the case priority should use the IMAGE and CASE functions. The IMAGE function returns an image for a given URL, and the CASE function evaluates an expression and returns a value based on that expression. Option A and D use these functions correctly, while option B and C do not.
Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce.In which three ways can an app builder troubleshoot this issue? Choose 3 answers
Answer(s): B,C,D
To troubleshoot the issue of a contact being unavailable for other users to see, an app builder should check the following things:Confirm whether Default Organization-Wide Sharing Settings provide access to the Account. This setting determines the baseline level of access that users have to each other's records. Review the Contact record and ensure it is linked to an Account. Contacts that are not linked to an account are private and only visible to the owner and administrators. Verify the users with the issue have access to the Contact object. Users need to have at least read permission on the Contact object to view contact records. Option A and E are not relevant for troubleshooting this issue.
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