Salesforce CRT-403 Exam Questions
Prepare for your Platform App Builder Certification (Page 4 )

Updated On: 16-Feb-2026

Universal Containers is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation names in the salesforce1 mobile app.
Which option is available to an app builder to satisfy the requirement?

  1. Create sales and marketing profiles to ensure read access to different objects
  2. Create roles for sales and marketing and assign a custom homepage layout for each role.
  3. Create mobile navigation menus for both the sales and marketing profiles.
  4. Create public groups for sales and marketing and create mobile navigation menus for each group.

Answer(s): C

Explanation:

Create mobile navigation menus for both the sales and marketing profiles. This is correct because mobile navigation menus allow users to customize the items that appear in the navigation bar of the Salesforce mobile app, and they can be assigned to different profiles.



Cloud Kicks wants to display 10 key fields at once in a separate section at the top of opportunity records on the desktop.
Which component should an app builder add to the record page to enable this functionality?

  1. Path
  2. Highlights Panel
  3. Custom Lightning Web Component
  4. Accordion

Answer(s): B

Explanation:

Highlights Panel. This is correct because the highlights panel component displays key fields from a record at the top of the page, and it can be configured to show up to 10 fields.



Universal Containers allows all employees to submit reviews for leadership using a custom object called Review. These Reviews should only be visible to the HR department and the employee who submitted the record.
Which three steps should an app builder take to properly control access to Reviews? Choose 3 answers

  1. Disable Grant Access Using Hierarchies.
  2. Add a Master-Detail (User; field on the Review object.
  3. Create a criteria-based Sharing Rule for the HR Department.
  4. Remove Review Read permission from non-HR Department user Profiles.
  5. Set organization-wide default to Private.

Answer(s): A,C,E

Explanation:

To control access to the Review custom object such that only the HR department and the submitting employee can see the reviews, the following steps should be taken:
A . Disable Grant Access Using Hierarchies:
By default, Salesforce allows users higher in the role hierarchy to access records owned by users lower in the hierarchy. Since reviews should only be visible to HR and the submitting employee, you need to disable Grant Access Using Hierarchies on the Review object to prevent anyone else in the hierarchy from automatically gaining access to these records.


Reference:

Record Access and Role Hierarchies
C . Create a criteria-based Sharing Rule for the HR Department:
With the organization-wide default (OWD) set to Private, you'll need to create a criteria-based sharing rule to ensure that HR users can view the Review records. This rule would give HR access to the records based on a specified condition, such as all records of the Review object.


Sharing Rules
E . Set organization-wide default to Private:
Setting the organization-wide default (OWD) for the Review object to Private ensures that no user, other than the record owner (the submitting employee) and those explicitly granted access (HR), can see the Review records by default.


Organization-Wide Defaults
Why the other options are incorrect:
Option B: Add a Master-Detail (User) field on the Review object:
This is not necessary in this scenario because the primary relationship is about controlling access through sharing rules, not creating a master-detail relationship. Moreover, this would complicate access control, which is better managed via sharing settings. Option D: Remove Review Read permission from non-HR Department user Profiles:
This step is redundant if the organization-wide default is set to Private. Profile permissions control the general ability to access the object, while the visibility of specific records is controlled by sharing rules and OWD. Removing read access via profiles would block all users, including the ones submitting the reviews, from accessing the object.
In summary, by disabling Grant Access Using Hierarchies, setting OWD to Private, and implementing a criteria-based sharing rule for HR, you can ensure that only HR and the submitting employee can view Review records.


Record Sharing Overview



A recently refreshed partial sandbox at Cloud Kicks has no data In the custom object Shipping. Checking In production, there are two million rows of data in the object.
What could be the reason the data Is missing?

  1. The sandbox was refreshed too early.
  2. The selected objects in the sandbox template.
  3. The Partial sandbox is at capacity.
  4. The sandbox is still populating data.

Answer(s): B

Explanation:

The selected objects in the sandbox template. This is correct because a partial sandbox only copies a subset of data from production, and the data to be copied is determined by the sandbox template. If the Shipping object was not selected in the template, then its data would not be copied to the sandbox



UVC's CFO has asked that all deals with more than a 40%discount get automatically sent to the VP of Finance. He will review these deals without the sales rep needing to take action.
Which two ways can this be accomplished without building code? Choose two answers

  1. Launch a new approval process that has automatic submission enabled as an initial submission action
  2. Create a new process with a submit for approval action to automatically submit deals for approval
  3. Create a new approval process that has automatic submission enabled in the entry criteria
  4. Launch a flow that uses the submit for approval action to submit deals for approval

Answer(s): A,C

Explanation:

Launch a new approval process that has automatic submission enabled as an initial submission action, and Create a new approval process that has automatic submission enabled in the entry criteria. These are correct because both options allow the deals to be automatically submitted for approval without requiring any action from the sales rep. The automatic submission can be configured either as an initial submission action or as part of the entry criteria






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