Salesforce DEV-401 Exam
Building Applications with Force.com (Page 11 )

Updated On: 30-Jan-2026

A workflow rule with workflow action of field update is active but is not giving the desired result.
What could be the reason?

  1. See Explanation section for answer.

Answer(s): A

Explanation:

There might be another active workflow rule on the same object which might be giving a output which is conflicting with the output of this workflow rule by updating the same field in some other way. De activate the other workflow rule or check the business logic as to why we are doing multiple field updates on the same field.



Account object has a custom field 'Tax' of type number. Two account records are present in Salesforce, account name Acc1 has value 7 in this field while account name Acc2 does not have any value in this field. This custom field Tax is now given a default value of 89 by editing it.
Which of these cases will happen:

  1. The Tax field of Acc2 will get the value 89 and all accounts created henceforth will have the default value 89 in this Tax field
  2. The Tax field of Acc2 will r

Answer(s): B



Quotes can be created from

  1. Quotes tab
  2. From 'Quotes' related list on an opportunity
  3. From both of above

Answer(s): B



Escalation Rules and Auto-Response Rules are available only for cases.

  1. True
  2. False

Answer(s): B



Time-based workflow is NOT applicable for?

  1. See Explanation section for answer.

Answer(s): A

Explanation:

Every time a record is created or edited



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