Free DEX-403 Exam Braindumps (page: 22)

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A Customer Support Manager at Universal Containers would like to implement call scripting for their caller agents. What automation tool can be used to accomplish this?

  1. Workflow
  2. Lightning Process Builder
  3. Visual Workflow
  4. Lightning Connect

Answer(s): C



An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Choose 3 Answers

  1. Check organization-wide defaults
  2. Check the user's profile for object settings.
  3. Check the report folder sharing settings
  4. Check reports filter
  5. Check Sharing rules

Answer(s): A,B,E



When should Unmanaged packages be created? Choose 2 answers

  1. Deploying from a Developer Edition environment.
  2. Publishing an application for sale on the AppExchange.
  3. Migrating of components from sandbox to production
  4. Distributing open-source projects on AppExchange

Answer(s): A,D



Universal Containers provides access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?

  1. Create separate home page custom components and layouts; assign to users by role.
  2. Create separate home page custom components and layouts; assign to users by profile
  3. Expose specific elements within a home page custom component determined by role.
  4. Expose specific elements within a home page custom components determined by profile.

Answer(s): B






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