QUESTION: 93

How should a consultant document risk for a customer in an Education Cloud implementation?

Configure an Early Alert to notify stakeholders.
Maintain a project health dashboard.
Recommend a Center of Excellence.
Share Salesforce resources with the customer.

Answer(s): B

Explanation:

The consultant should document risk for a customer in an Education Cloud implementation by maintaining a project health dashboard. A project health dashboard is a tool that provides a visual representation of the status and progress of a project, such as key milestones, deliverables, issues, or risks. A project health dashboard can help the consultant document risk for a customer in an Education Cloud implementation by identifying and tracking potential threats or challenges that may affect the project scope, timeline, budget, or quality, and providing mitigation strategies or contingency plans. Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education Cloud implementation.

Reference:

https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project- management-basics-monitor

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QUESTION: 94

A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?

Campaign
Opportunity
Program Plan
Affiliation

Answer(s): B

Explanation:

Opportunity is an object that recruiters should use to track the progress of sponsorship requests. Opportunity is an object that represents a potential sale or revenue source for an organization, such as a donation, grant, or sponsorship. Opportunity can be used to track various information about a sponsorship request, such as amount, stage, probability, or close date. Campaign, Program Plan, and Affiliation are not objects that recruiters should use to track the progress of sponsorship requests.

Reference:

https://help.salesforce.com/s/articleView?id=sf.opportunity_overview.htm&type=5 https://trailhead.salesforce.com/en/content/learn/modules/nonprofit_fundraising/nonprofit_fundr aising_opportunities

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QUESTION: 95

A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicate a student's major?

Education History
Relationship
Program Plan Requirement
Program Enrollment

Answer(s): D

Explanation:

Program Enrollment is an object in EDA that indicates a student's primary course of study or major. Program Enrollment is an object that represents a junction between a Contact and a Program Plan. Program Enrollment can be used to track various information about a student's course of study, such as status, start date, end date, or level. The consultant can create a Program Enrollment record for each student and associate it with their primary course of study or major. Education History, Relationship, and Program Plan Requirement are not objects in EDA that indicate a student's primary course of study or major.

Reference:

https://powerofus.force.com/s/article/EDA-Program-Enrollments https://powerofus.force.com/s/article/EDA-Program-Enrollments-Create

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QUESTION: 96

The Advancement office is replacing its old CRM system with Salesforce. After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign.
Which critical factor should the consultant identify?

Resource availability
Technical complexity
Staff cross-training
Cost of the implementation

Answer(s): A

Explanation:

The consultant should identify resource availability as a critical factor for the Advancement office's new Salesforce environment going live during a major capital fundraising campaign. Resource availability refers to the amount and type of resources that are needed and available for a project, such as staff, time, budget, or equipment. Resource availability is a critical factor for the Advancement office's new Salesforce environment going live during a major capital fundraising campaign, because it can affect the project scope, timeline, quality, and success. The consultant should assess and plan for resource availability to ensure that the project can be completed and delivered without compromising the fundraising campaign. Technical complexity, staff cross-training,

and cost of the implementation are not critical factors for the Advancement office's new Salesforce environment going live during a major capital fundraising campaign.

Reference:

https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project- management-basics-plan

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QUESTION: 93

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QUESTION: 94

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QUESTION: 95

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QUESTION: 96

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