A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar. Where should the university confirm the Salesforce product release dates that could impact the timeline?
Answer(s): B
The university can confirm the Salesforce product release dates that could impact the timeline on the Salesforce Trust website. The Salesforce Trust website provides information about the maintenance schedule, release calendar, and release readiness for Salesforce products. The university can use this information to plan their launch window in conjunction with the campus calendar. Trailhead, Setup Menu, and Partner Community are not places where the university can confirm the Salesforce product release dates.
https://status.salesforce.com/products/all/maintenances https://trailhead.salesforce.com/en/content/learn/modules/salesforce-release-readiness-strategies
The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.Which solution should the Marketing team consider that will enable former students to update their email address?
Experience Cloud is a solution that the Marketing team can consider that will enable former students to update their email address. Experience Cloud allows the college to create a branded online community where former students can log in, view and edit their profile information, and interact with other alumni. Experience Cloud also integrates with Salesforce, so any changes made by the former students in the community will be reflected in their Contact records. Social Studio, Salesforce Engage, and Salesforce Inbox are not solutions that can enable former students to update their email address.
https://www.salesforce.com/products/experience-cloud/overview/ https://trailhead.salesforce.com/en/content/learn/modules/community_rollout_impl/community_r ollout_impl_basics
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses. Which solution should the consultant recommend to meet the requirement?
Answer(s): D
A third-party app is a solution that the consultant can recommend to meet the requirement of offering a seamless experience to students and allowing them to select and purchase available courses. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer e-commerce and online learning capabilities, such as course catalog, shopping cart, payment processing, and course delivery.The consultant can help the university choose an app that meets their needs and budget. Salesforce CPQ, Financial Service Cloud, and Salesforce Files are not solutions that can offer a seamless experience to students and allow them to select and purchase available courses.
https://appexchange.salesforce.com/appxStore?type=App&keyword=e-commerce https://appexchange.salesforce.com/appxStore?type=App&keyword=online%20learning
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.Which solution should the office consider?
Answer(s): C
Social Studio is a solution that the Alumni Relations office can consider to respond to posts by alumni on a variety of channels, including Instagram, Twitter, and Facebook. Social Studio allows the office to monitor, publish, and engage with social media content from different platforms. Social Studio also provides analytics and insights that can help the office measure the effectiveness of their social media strategy. Email Studio, Audience Studio, and Interaction Studio are not solutions that can respond to posts by alumni on a variety of channels.
https://www.salesforce.com/products/marketing-cloud/social-media-marketing/ https://trailhead.salesforce.com/en/content/learn/modules/social_studio_basics
A college is interested in best practice and tips on Salesforce date foverance.Which resource should the consultant recommend?
The Trailblazer Community is a resource that the consultant can recommend for best practices and tips on Salesforce data governance. The Trailblazer Community is an online platform where customers can connect with other Salesforce users, experts, and partners, and share their knowledge and experience. The Trailblazer Community also provides access to groups, events, blogs, webinars, and resources related to various topics, including data governance. The IdeaExchange, the PartnerCommunity, and the AppExchange are not resources that provide best practices and tips on Salesforce data governance.
https://trailblazer.salesforce.com/https://trailhead.salesforce.com/en/content/learn/modules/trailblazer_community_basics
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