Salesforce EDUCATION-CLOUD-CONSULTANT Exam Questions
Salesforce Certified Education Cloud Consultant (Page 8 )

Updated On: 24-Feb-2026

The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the
Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with Education Data
Architecture (EDA).
Which step should the consultant take to meet this requirement?

  1. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
  2. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
  3. Create a custom picklist value for Alumni Chapter on the Affiliation object.

Answer(s): A

Explanation:

The Education Data Architecture (EDA) allows you to map fields from the Affiliation object to the Contact object, so that when an Affiliation record is created or updated, the mapped fields are automatically populated on the Contact record. This way, you can track the primary chapter of an alumni on the Contact record without creating a custom field or record type23



A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?

  1. Salesforce Data Mask
  2. Formula Fields
  3. Event Monitoring
  4. Salesforce Shield

Answer(s): A

Explanation:

Salesforce Data Mask is a solution that the consultant can recommend to ensure that student information remains private in a sandbox environment. Salesforce Data Mask allows the consultant to anonymize or delete sensitive data in a sandbox, such as names, emails, phone numbers, and addresses. Salesforce Data Mask also preserves the data relationships and functionality, so the sandbox can still be used for staff training. Formula Fields, Event Monitoring, and Salesforce Shield are not solutions that can keep sensitive information anonymous in a sandbox.


Reference:

https://help.salesforce.com/s/articleView?id=sf.data_mask.htm&type=5 https://www.salesforce.com/products/platform/features/data-mask/



A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?

  1. Program Plan
  2. Success Team
  3. Attribute
  4. Affiliation

Answer(s): C

Explanation:

Attribute is an EDA object that the consultant should use to meet the requirement of tracking student documentation such as visa, passport, vaccinations, and other information. Attribute is an object that stores additional information about a student or an applicant that is not captured by other EDA objects. Attribute can be used to track various types of information, such as test scores, languages, hobbies, certifications, and documents. Program Plan, Success Team, and Affiliation are not EDA objects that can store student documentation.


Reference:

https://powerofus.force.com/s/article/EDA-Attributes https://powerofus.force.com/s/article/EDA-Data-Dictionary



A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

  1. Campaign influence
  2. Campaign member
  3. Parent campaigns
  4. Campaign hierarchy

Answer(s): A

Explanation:

Campaign influence is a feature that the consultant can recommend to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality. Campaign influence allows the marketing department to track how multiple campaigns have influenced an Opportunity, and assign a percentage of credit to each campaign. Campaign influence also provides reports and dashboards that show the impact of campaigns on revenue and pipeline. Campaign member, parent campaigns, and campaign hierarchy are not features that can measure campaign effectiveness, return on investment, and Opportunity conversion.


Reference:

https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5

https://trailhead.salesforce.com/en/content/learn/modules/campaign-basics/campaign-basics- influence



A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?

  1. Leverage Advisor Link to advise them on the application yield.
  2. Use Education Cloud to replicate the current systems and processes.
  3. Implement Marketing Cloud to manage recruitment campaigns.
  4. Implement Pardot Lead Scoring to find well qualified students.

Answer(s): C

Explanation:

The consultant should recommend implementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal.


Reference:

https://www.salesforce.com/products/marketing-cloud/overview/ https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/






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