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Free EXPERIENCE-CLOUD-CONSULTANT Exam Braindumps (page: 15)

Page 14 of 48
PDF with 185 Questions

Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?

  1. Update organization-wide settings.
  2. Enable Search Engine Optimization (SEO).
  3. Enable Digital Experiences.
  4. Configure the default login.

Answer(s): C

Explanation:

The first step to create a site is to enable Digital Experiences in your org. This will allow you to access the Experience Cloud site creation wizard, where you can choose a template, a domain name, and a URL for your site.



Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

  1. Components in the template header and footer sections cannot be assigned to an audience.
  2. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
  3. Up to 2,000 audiences can be created.
  4. Domain criteria are not available in sandbox or Developer Edition orgs.
  5. Record Type criteria cannot be assigned to a component.

Answer(s): A,B,E

Explanation:

Criteria-Based Audiences are a feature that allows you to display different content to different audiences based on criteria such as profile, location, domain, or user. However, there are some considerations when using Criteria-Based Audiences, such as:
Components in the template header and footer sections cannot be assigned to an audience. These sections are shared across all pages in your site and can't be customized for different audiences. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs. Domain criteria allow you to target audiences based on the domain name they use to access your site. However, this feature is not enabled by default in sandbox or Developer Edition orgs. Record Type criteria cannot be assigned to a component. Record Type criteria are only available for page variations and navigation menu items.



Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

  1. Permission Sets
  2. Branding Sets
  3. Sharing Rules
  4. Audience Targeting

Answer(s): A

Explanation:

Permission sets are a feature that allows you to grant additional permissions to users without changing their profiles. You can use permission sets to control Knowledge article visibility by granting users access to specific article types and actions. For example, you can create a permission set that allows users to view only certain article types and assign it to your customer portal users.



The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers

  1. The portal role record has not been created.
  2. The portal profile record has not been created.
  3. User records are missing. Penal & Pep ore
  4. Contact records have not been created.

Answer(s): A,D

Explanation:

Two reasons for the import failure are A and D. To import Customer Portal users to the Experience Cloud, you need to have a portal role record and a contact record for each user. A portal role record is a record that defines the role of a portal user in the portal hierarchy. A contact record is a record that contains the personal information of a portal user, such as name, email, phone, etc. If these records are missing, the import will fail.






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