Free Field Service Consultant Exam Braindumps (page: 4)

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Universal Containers' (UC) customers have asset scheduled to be moved between locations by field personnel. UC wants to implement a standard process focused on asset traceability. Which two object should a Consultant recommend to meet this requirement? Choose 2 answers

  1. Work Orders
  2. Assets
  3. Cases
  4. Service Appointments

Answer(s): A,B



Universal Containers is expecting the amount of work to increase significantly over the next three weeks. They have decided to engage a new third-party Contract Provider to help with the additional work. How should a Consultant recommend Configuring the new Contractor?

  1. Create a Capacity-based Resource and delete that Resource after three weeks.
  2. Create a Resource and give them 24-hour availability for the next three weeks.
  3. Create a Capacity-based Resource and give them 24-hour availability for the next three weeks.
  4. Create a Capacity-based Resource and give them Capacity for the next three weeks.

Answer(s): D



Which two configurations can companies add to brand the Field Service mobile app?

  1. Company logo
  2. Company Colors
  3. Company style sheets
  4. Company address

Answer(s): B



Universal Containers' Customers typically like to be served by the same Technician that completed the initial installation.
How should a Consultant implement this rule?

  1. Add all other Resources as Excluded Resources.
  2. Add the Resource as a Required Resource.
  3. Add the Resource as a Preferred Resource.
  4. Add the Account as one of the Resource Skills.

Answer(s): C






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