Salesforce FSL-201 Exam Prep
Implement Salesforce Field Service (Page 16 )

• Recovery procedures actually work
• Recovery time and recovery point objectives can be met
• Staff understand their responsibilities
• Contact details, dependencies, and technical configurations are accurate
• Gaps or conflicts exist in the plan

• Not version-controlled: Creates a risk of using an outdated copy, but the plan might still be effective.
• Contact information needs updating: This is a specific weakness that can be corrected, often identified during testing.
• Not approved by senior management: Approval is important for authority and resource commitment, but an untested plan presents the most direct risk that recovery will fail when needed.

• The standard Enterprise Architecture domains are: Business, Data, Application, Technology (BDAT).

• A: Business, strategy, application and technology — includes business and application/tech but uses “strategy” instead of data.
• B: Zachman, TOGAF, Cobit, and Heath architectures — names frameworks, not domains.
• C: Business, data, infrastructure and technology — has business, data, and technology; lacks a distinct application domain (uses “infrastructure” instead).
• D: Process, database, software and technology — covers data (database), application (software), and technology, but omits business.

• The four BDAT domains (business, data, application, technology) is the conventional model you should study.
• None of the options perfectly lists all four BDAT domains. The closest are C (if you map infrastructure to technology) and D (data/application/technology but no business).

• Post-Incident Review (A) is the after-action step used to capture lessons learned, identify process gaps, and drive improvements across the incident response lifecycle. This directly supports process maturity and a stronger security posture.
• Incident Analysis (D) focuses on investigating root causes during/after an incident, which is important but more of a diagnostic activity than a standalone baseline improvement to maturity.
• Fast Eradication (B) and Incident Containment (C) are tactical actions aimed at stopping the incident, not on maturing the process.

• IKE: Negotiates security parameters for IPsec VPNs; it does not identify switch ports.
• VLAN: A logical network segmentation method, not a discovery protocol.
• netstat: Displays local network connections and listening services, but cannot identify the physical switch or port.

• A) MTU mismatch: OSPF neighbors must exchange Hello packets with a compatible MTU. If MTUs differ, the neighbor conversation fails and the adjacency cannot become Full.

• B) Incorrect subnet mask: Routers must be in the same IP subnet on the connected link to form a neighbor relationship. A subnet mismatch prevents Hello packets from being considered valid on the same network.

• D) Area ID not the same: Neighbors must share the same Area ID. A mismatch stops adjacency from forming beyond the 2-Way state.

• E) Different metric set on each end of the link: Cost differences do not prevent OSPF adjacency; they affect routing decisions, not neighbor formation.
• F) Router ID not defined: OSPF can auto-choose a router ID; an undefined ID is not a prerequisite for adjacency to reach Full.

• Sales Processes define the set of Opportunity stages for a given workflow.
• Record Types let you have different data models (different fields and picklist values) on the same object.
• Page Layouts control which fields are shown/required for each record type.

• Create three Sales Processes so each team can use its own stages.
• Create three Record Types so each team has its own fields and picklist values.
• Create three Page Layouts so each record type shows the appropriate fields.

• Correct answer: S3 Versioning

• Why the other options aren’t suitable for this protection:

• Quick tip: For enhanced protection, enable Versioning (and consider related features like Object Lock for write-once scenarios in specific compliance cases).

• Correct answer: A: The ITIL service value system (SVS).

• The SVS explains how all components (governance, the service value chain, practices, guiding principles, information and technology, partners and resources, and continual improvement) work together to enable value creation from demand to outcomes.

• B: The ITIL guiding principles describe aspirational guidance for decision-making, not how all components/activities interact.
• C: The four dimensions of service management explain areas to consider (organizations/people, information/technology, partners/suppliers, value streams/processes) but don’t describe the integrated system itself.
• D: A service relationship defines the relationship between provider and consumer, not the overall system of components and activities creating value.

Why

cmd 
PowerShell.exe -ExecutionPolicy Bypass -File C:\Scripts\ConfigureVM.ps1

Why the other options are less suitable

• GPO logon script: Runs only when a user logs on and may not run during initial VM provisioning.
• GPO startup script: Can work, but requires the VM to be joined to the domain and the policy to be applied. It is also normally evaluated at each startup.
• Place scripts in a VHD: Merely placing scripts on a disk does not cause them to execute.

• Developed and maintained independently
• Deployed without changing the entire application
• Scaled separately based on demand
• More resilient when another service has problems

• A: Functional testing is useful, but it is not the main practice described.
• B: Automation helps deployment, but the scenario focuses on architectural decomposition.
• C: Multiple locations improve availability, not application modularity.

• Alice is co-resident on the same physical host and exploits shared hardware (the processor cache) to infer secrets. This is the classic definition of a side-channel attack—information leakage through implementation details (like timing or cache behavior) rather than by breaking a protocol or injecting code.

• Observing cache timing or access patterns to deduce cryptographic keys or plaintext data from the victim VM.

• Man-in-the-cloud attack: targets cloud trust/auth, not local hardware sharing.
• SQL injection: exploits input to run SQL commands, not a VM/caching vector.
• Service hijacking: takes control of a service, not about covert data leakage via shared hardware.

• Notice phrases like “shared hardware resources,” “co-resident,” or “cache”—these indicate a side-channel vector.

• IaaS: You manage the virtual machine’s operating system, configuration, applications, and data. Azure manages the physical infrastructure and virtualization platform.
• PaaS: You deploy applications without managing the underlying operating system or servers.
• SaaS: You consume a complete application managed by the provider, such as Microsoft 365.

kusto 
Event | where EventType == "error"

• == is the KQL equality operator.
• -eq is a PowerShell operator, not KQL.
• is is not the correct equality operator in this context.

text 
Event | where EventType –eq "error"

• Event | search "error" — valid, broad search.
• search in (Event) "error" — valid, broad search.
• Event | where EventType == "error" — valid, targeted filter.

• Correct answer: C. AWS CloudFormation

• Why: CloudFormation lets you define infrastructure as code via templates (JSON or YAML). You can create a single template that describes multiple AWS resources and reuse it to deploy consistent stacks across environments. Templates can be parameterized and stored for repeated deployments. Other options (Marketplace, AMI, OpsWorks) don’t provide reusable deployment templates in the same way.

• The requirement is a fully managed file server that natively supports Microsoft workloads and file systems and uses the SMB protocol. FSx for Windows File Server is built specifically for Windows workloads, provides native SMB file shares, and supports Windows permissions/Active Directory integration.
• Why the others don’t fit:

• Why: If an application on EC2 needs to call other AWS services, using an IAM role (attached to the EC2 instance as an instance profile) provides temporary, automatically rotated credentials. This avoids embedding access keys in the application.
• How it works: Create a role with the minimum required permissions, attach it to the EC2 instance, and let the AWS SDK used by the application retrieve credentials from the instance metadata service. The credentials rotate automatically and are scoped to the policy you define.
• Why not other options:

• The correct setting to configure is the Enrollment Status Page (ESP) profile.
• Why: ESP tracks the enrollment progress and logs during Autopilot provisioning. You can enable log collection within the ESP policy so that, if ESP times out, the user can collect and share the logs with support.
• Optional enhancement: In the ESP policy (or the Autopilot diagnostics settings), you can enable:

• Automatic enrollment settings: control how devices auto-enroll, not log collection.
• Windows Autopilot deployment profile: controls deployment steps but not ESP log collection.
• Device configuration profile: applies settings but doesn’t provide ESP log collection mechanics.

• Wiping securely overwrites the drive so the original data cannot reasonably be recovered. It is generally less expensive than physically destroying the device.
• Recycling could expose the data if the drive is not securely erased first.
• Shredding physically destroys the drive and is effective, but usually more costly and prevents reuse.
• Deletion only removes file references; it is not a secure sanitization method.

• Correct answer: A. Inbound data transfer from the internet

• Why: AWS does not charge for data transferred into AWS from the internet. Inbound data transfer is free, regardless of the amount (in this case, 2 TB). The other options involve data leaving AWS or moving between AWS regions/AZs, which incur costs:

• Multiple AWS accounts: Create a separate account for each department or workload. This provides clear isolation and makes it easier to track each department’s usage and costs for chargeback.
• Consolidated billing: AWS Organizations can combine billing for multiple accounts into one central payer account. The company can still view costs by account while managing payment centrally.

• Placement groups: Control how EC2 instances are physically placed for networking or performance; they do not provide departmental billing separation.
• Edge locations: Infrastructure used by services such as Amazon CloudFront; unrelated to chargeback.
• AWS Config: Records and evaluates resource configurations and compliance; it is not a billing-separation mechanism.

• Correct answer: C) After installing ES on the search head(s) and running the distributed configuration management tool.

• ES requires the Splunk_TA_ForIndexes.spl add-on on indexers to apply index-time configurations. It should be deployed via the distributed configuration management (DCM) flow after ES is installed on the search heads, so the indexers receive the proper configuration in a controlled, versioned bundle.

• A) Deploying when adding apps to the deployment server isn’t the ES-specific order; it bypasses the ES-instantiated workflow.
• B) Installing Splunk_TA_ForIndexes.spl first isn’t the recommended order; ES needs to be installed on the search heads first.
• D) It isn’t limited to indexer cluster sites or cluster master commands; the standard flow uses DCM to push the TA to indexers in general.

• In Microsoft Teams Phone System, a single Auto Attendant can handle multiple time-based greetings by using separate schedules for office hours, after hours, weekends, and holidays.
• You can configure one Auto Attendant with four distinct greetings mapped to:

• Open the Teams admin center > Voice > Auto attendants, edit or create an Auto Attendant.
• Under Time-based routing, define four rules:

• Create a Holiday schedule with the relevant dates (e.g., Easter, Christmas) and assign the Holiday greeting.
• Save the configuration.

• If your environment cannot separate weekend from after-hours within a single Auto Attendant, you might technically need more than one Auto Attendant.

• Network Security Groups (NSGs) control network traffic to and from Azure resources.
• By applying NSGs to the web tier and the database tier (subnets or NICs), you can:

• NSGs provide the necessary granularity (source/destination, port, protocol) to enforce the desired traffic patterns between tiers.
• For easier management you can use separate subnets for each tier or, optionally, use Application Security Groups to simplify rule management.

• Correct answer: D. AWS CloudShell

• Why: AWS CloudShell is a browser-based shell that runs in the AWS Console and uses the current authenticated session. It provides a pre-authenticated, ready-to-use command-line environment directly from the Management Console, with AWS CLI and common tools installed.

• Why the other options aren’t correct:

• ProductSearchModel.getProductSearchHits() — option C
• ProductSearchHit.getRepresentedProducts() — option B

• ProductMgr.queryAllSiteProducts() (A) queries every product in the site, which is heavy and not scalable for large catalogs.
• Category.getProducts() (D) retrieves all products in a category; this can be slow for large categories.
• Using the search model and hits (B and C) leverages the search index, supports paging, and avoids scanning the entire catalog, making it more scalable.

• Correct answer: All four statements are true (A, B, C, and D). The given key (A,B) is likely incorrect.

• A) Customers can change the size of the Warehouse after creation — Yes. You can resize a virtual warehouse after it’s created using ALTER WAREHOUSE ... SET WAREHOUSE_SIZE.
• B) A Warehouse can be resized while running — Yes. Snowflake supports online resizing; you can change the size without stopping queries.
• C) A Warehouse can be configured to suspend after a period of inactivity — Yes. You can enable auto-suspend with a delay (AUTO_SUSPEND).
• D) A Warehouse can be configured to auto-resume when new queries are submitted — Yes. You can enable auto-resume (AUTO_RESUME) so a suspended warehouse automatically resumes on new queries.

• Example commands:

• Even if a warehouse is resizing or auto-suspending, queries will be queued and then executed once the warehouse has the appropriate capacity.

• Replace the keyboard: More expensive and unnecessary before simpler causes are ruled out.
• Replace the key switch: Laptop keyboards generally aren’t designed for individual switch replacement.
• Replace the circuit board: Excessive for a single nonworking key and not a cost-effective first step.

• Idioma: “Responda em português.”
• Tamanho: “Responda em até três frases.”
• Formato: “Use uma lista com três recomendações.”
• Objetivo: “Recomende produtos com base nas necessidades do cliente.”

• Mudar o tamanho do LLM: pode alterar capacidade e custo, mas não garante idioma ou respostas curtas.
• Aumentar a temperatura: aumenta a criatividade e a aleatoriedade; não controla diretamente o tamanho ou idioma.
• Aumentar o Top K: permite considerar mais tokens prováveis, aumentando a variedade; também não é o mecanismo principal para controlar idioma ou comprimento.

• Failed login attempts
• The account being targeted
• The source user or system
• Time and frequency of attempts

• Two-factor authentication: Helps prevent unauthorized access, but does not primarily detect the employee’s attempts.
• Firewall: Controls network traffic; it generally does not monitor individual login attempts.
• Intrusion prevention system (IPS): Can detect certain network attacks, but this scenario is best addressed through authentication and audit logging.

• Le rôle n’a pas de clés propres. Des identifiants temporaires (via STS) sont émis lorsque quelqu’un ou quelque chose « assume » le rôle.
• La trust policy déclare qui peut assumer le rôle (par ex. une instance EC2, un utilisateur IAM, ou un service comme Lambda).
• Une fois attaché à une ressource (par exemple comme un instance profile sur une EC2), l’application peut appeler les services AWS avec les permissions du rôle.

• Respect du principe du moindre privilège: on accorde uniquement ce qui est nécessaire.
• Pas de stockages de clés sur les instances; les credentials se renouvellent automatiquement.

• Rôles pour EC2, rôles pour Lambda, accès cross-compte, etc.

• Strongest encryption algorithms: Choose the strongest available encryption and integrity options, typically AES with the largest key size and a secure integrity algorithm.
• Encrypt all traffic: Select tunnel mode rather than transport mode. Tunnel mode encrypts the entire original IP packet, which is appropriate for a site-to-site VPN between branch networks.
• Secret-password authentication: Configure a pre-shared key (PSK) on both VPN concentrators. The key must match at both ends.

• Amazon Kendra is a managed enterprise search service that can index content stored in S3 and support natural-language queries to find text inside documents (PDFs, Word files, etc.).

• Rekognition analyzes images/videos, not document text search.
• Polly is a text-to-speech service.
• Lex is a chatbot service.

• Create a Kendra index.
• Add a data source of type S3 and point it to your bucket (with an IAM role that allows access).
• Configure/document conversion if needed, then index the data.
• Use the Kendra API or console to run natural-language queries against your indexed documents.

• Data lakes: scalable, low-cost storage for structured, semi-structured, and unstructured data.
• Data warehouses: reliable SQL analytics, governance, and performance features.

• Data lake: Primarily provides flexible, scalable storage but may lack warehouse-style reliability and governance.
• Data warehouse: Strong for structured analytics but less flexible for raw and unstructured data.
• All of these: The individual lake and warehouse do not, by themselves, unify the siloed architecture.

• Multi-pass wipe: Overwrites the drive’s existing data multiple times, making recovery much more difficult while preserving the drive’s functionality.
• Single-pass wipe: May be sufficient in some modern sanitization standards, but is presented here as less secure than multiple overwrites.
• Degaussing: Uses a strong magnetic field to disrupt data. It can render the drive unusable or unreliable, reducing its resale value.
• Pinning: Is not an appropriate data-sanitization method.

• Amazon Cognito is designed for customer-facing apps to handle user sign-up, sign-in, and access control, and it can federate identities from social providers (Facebook, Google, etc.) or enterprise IdPs via SAML/OpenID Connect.
• You can configure a Cognito User Pool and connect social identity providers, then use tokens (JWT) to authorize backend API calls.

• AWS Directory Service is for connecting your AWS apps to an existing directory (like Active Directory) for enterprise users, not social login for customer apps.
• AWS IAM is for managing access to AWS resources, not end-user authentication for your website.
• AWS IAM Identity Center (AWS SSO) provides SSO for AWS accounts and enterprise apps, not typical social logins for consumer-facing websites.

• Filtering or reshaping columns
• Joining with an analysis-specific dataset
• Creating calculated fields
• Applying business logic for a particular project

• Data blending: Combining different data sources, not specifically the final processing step.
• Data enhancement: A broad term for enriching data.
• Data testing: Checking data quality or pipeline correctness.
• Last-mile ETL: The precise term for additional transformations performed after the main pipeline, often directly before analytics or reporting.

• Create Power Query parameters for the Azure SQL server/database—or at least the database name.
• Use the parameter in the PBIX connection.
• Publish the same PBIX separately to the relevant development, test, and production workspaces.
• Set each dataset’s parameter value in the Power BI service so it points to the corresponding Azure SQL database.

• Development dataset ? DevelopmentDB
• Test dataset ? TestDB
• Production dataset ? ProductionDB

• The same PBIX is used for every lifecycle stage.
• Each stage consumes data from its matching database.
• Deployment pipelines are not required.
• Azure SQL is a cloud source, so gateway administration is generally avoided.
• Only the parameter value differs between published datasets, reducing maintenance.

• DNS????????????????

• ???????????

• ????????????????

• Planning — identify the need, objectives, resources and feasibility.
• Analysis — determine user requirements and examine the existing system.
• Design — specify how the new system will work.
• Implementation — build, test, install and introduce the system.
• Maintenance/evaluation — monitor and improve the system after implementation.

• A. Number ? Decimal — Correct. Salesforce Number fields are represented in Apex as Decimal.
• D. Date/Time ? Datetime — This is correct conceptually, but “Dateline” is not an Apex type. If the option literally says “Dateline,” it is incorrect.
• E. Checkbox ? Boolean — Correct. A checkbox contains true or false.

• Number ? Integer — A Number field maps to Decimal, even when its scale is zero.
• Text Area ? List<String> — A text area maps to a single String, not a list.

• Primary and core nodes: Use On-Demand Instances because the workload is business-critical. These nodes manage the cluster and store/process HDFS data.
• Task nodes: Use Spot Instances in an instance fleet. Task nodes are suitable for interruption because they do not hold essential cluster data and can be replaced or diversified across instance types.
• Terminate the entire cluster after processing: The job runs only about six hours each morning, and EMRFS stores data in Amazon S3. Keeping the cluster running for the rest of the day would waste money.

• A: Using Spot for primary and core nodes risks interruption of the critical cluster.
• C: All On-Demand is reliable but unnecessarily expensive; terminating the cluster helps, but Spot task nodes provide greater savings.
• D: Leaving primary and core nodes running after the task finishes continues to incur costs. Savings Plans also are less appropriate for this intermittent workload.

• The user authenticates with the external Identity Provider.
• Salesforce receives the SAML assertion.
• Salesforce uses attributes in that assertion—such as username, email, first name, last name, and profile/community information—to create the user during the first login.
• On later logins, Salesforce updates or uses the existing user record.

• On-the-fly provisioning is a general phrase; the Salesforce capability being tested is specifically JIT provisioning.
• Salesforce APIs would require a separate integration and provisioning process.
• Identity Connect is designed primarily to synchronize users from an identity directory, not to create users at the moment of their first SAML login.

• The problem: Guest users can’t create posts in the Monthly Reports channel.
• The recommended fix (answer B): Modify the Guest access settings in the Teams admin center.

• Guest access settings control what guests are allowed to do across Teams (for example, posting, chat, and channel participation). If guests are restricted from posting, enabling the appropriate guest permissions will let them post in channels like Monthly Reports.
• The other options don’t directly change guest permissions in the way that affects posting:

sql 
CREATE TABLE my_table 
USING CSV 
OPTIONS (path '/path/to/csv');

sql 
CREATE TABLE my_table 
USING CSV 
LOCATION '/path/to/csv';

• USING CSV specifies the file format.
• path or LOCATION specifies where the files are stored.
• USING DELTA would be used only when the source data is in Delta format.
• FROM is used in a SELECT statement, not normally as the format declaration in CREATE TABLE.

• Azure Cosmos DB is a globally distributed NoSQL database service. It stores and retrieves application data, but it does not provide the tools needed to build, test, and deploy predictive analytics models.
• Azure Machine Learning—including the historical Azure Machine Learning Studio—is designed for the machine-learning lifecycle:

• Answer: Data enhancement.

• Why: Augmenting gold-layer tables with an additional dataset is enriching or enhancing the existing data to support the ad-hoc analysis. The other options don’t capture the idea of adding external data to improve the dataset (ad-hoc improvements = tweaks, last-mile dashboarding = building dashboards, last-mile ETL = ETL steps at the end of the pipeline). In practice, this is often also called data enrichment.

Why B works

• AWS KMS keys are Regional resources. A normal customer managed key in Region A cannot be used directly in Region B.
• A customer managed multi-Region KMS key (MRK) has related key replicas in both Regions. The replicas share key material and key ID, although each has a Regional ARN.
• With client-side encryption, the application encrypts the data before storing it in S3. Cross-Region replication then copies already-encrypted objects, so S3 does not need to decrypt and re-encrypt them with a different Regional key.

Why the other choices are weaker

• A and C: SSE-S3 uses Amazon-managed S3 keys, not the required customer managed KMS key.
• D: SSE-KMS can work only if the solution creates and configures the appropriate KMS key or multi-Region key replica in each Region. As written, it says to create a customer managed KMS key in each Region, which implies separate keys—not the same KMS key. Replication also requires additional KMS permissions and destination encryption configuration.

• Elicited and documented customer requirements
• Converted them into clear, measurable specifications
• Validated the requirements with the customer
• Used them as the basis for design, quality checks, and acceptance

• A: Requirements should reflect the customer’s needs—not the supplier’s standards.
• B: Iteration review planning does not replace proper requirements collection.
• D: A retrospective occurs after work is completed and is mainly for process improvement, not initial requirements definition.

• Increase/decrease the number of epochs: Changes how long training runs, but does not reuse a pre-trained model.
• Unsupervised learning: Trains from unlabeled data and does not specifically address adapting an existing model.