QUESTION: 33

A user wants to review credit card payment data for a specific Order.
Which object should the employee navigate to?

Payment Method
Order Payment Summary
Payment
Order

Answer(s): B

Explanation:

The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm &type=5

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QUESTION: 34

A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products.
Which objects will be created in Order Management?

A Change Order object and Cancel Order Object
The Order Summary object and Change Order object
A Return Order object and Change Order object
A Cancel Order object and Return Order object

Answer(s): C

Explanation:

The objects that will be created in Order Management when a customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order

Management, and then returns one of the products are:
A Return Order object. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc. A Change Order object. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5

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QUESTION: 35

Which object record Is created when customer returns a product after fulfillment?

Return Order
Order Summary Adjustment
Fulfillment Order
Payment Order Summary

Answer(s): A

Explanation:

The object record that is created when customer returns a product after fulfillment is Return Order. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc. Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5

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QUESTION: 36

An administrator needs to import Order Summary records containing historical data but does not want them to be actioned on by Order Management.
Which feature supports this use case?

Custom checkbox
Unmanaged Order Checkbox
Order Life Cycle Type Picklist
Order Management Type Picklist

Answer(s): B

Explanation:

The feature that supports this use case is the Unmanaged Order Checkbox. This is a standard field on the Order Summary object that indicates whether the order is managed by Order Management or not. If this field is checked, then the order is not actioned on by Order Management, and it does not trigger any flows or processes. The administrator can use this field to import Order Summary records containing historical data without affecting the order lifecycle. Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5

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Free Order-Management-Administrator Exam Braindumps

QUESTION: 33

Explanation:

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QUESTION: 34

Explanation:

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QUESTION: 35

Explanation:

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QUESTION: 36

Explanation:

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