Salesforce PDX-101 Exam Prep
Essentials of Pardot Lightning App for Digital Marketers (Page 28 )

• Maximum response and resolution times
• Expected uptime or availability
• Performance requirements
• Escalation procedures
• Consequences for failing to meet requirements

• SOW: Defines a project’s scope, tasks, deliverables, and schedule.
• MOA: Documents specific responsibilities agreed upon by two parties.
• MOU: Records a general understanding or intent to cooperate.

• Match found: ServiceNow updates the existing target record.
• No match found: ServiceNow normally creates a new target record.
• No Transform Map is created or deleted based on whether a match is found.

• How quickly the vendor must respond to incidents or requests
• Availability or uptime requirements
• Resolution time targets
• Performance expectations and penalties for failing to meet them

• SOW (Statement of Work): Describes the work, deliverables, scope, and schedule.
• MOA (Memorandum of Agreement): Documents an agreement in which parties commit to specific responsibilities.
• MOU (Memorandum of Understanding): Records a general intention to cooperate; it may not be legally binding.

• FTP — Transfers files using a client/server model and supports authentication. It uses separate control and data connections.
• TFTP — A very simple file-transfer protocol with no authentication and minimal features. Commonly used to transfer router or switch configuration files and IOS images.
• SCP — Securely copies files over SSH. It provides encryption and authentication.
• SFTP — Also transfers files securely through SSH, but provides more file-management capabilities than traditional SCP.
• HTTP/HTTPS — Primarily web protocols, but can also download files; HTTPS encrypts the session.

• TFTP = simple, unauthenticated file transfer
• FTP = file transfer with authentication, but not inherently encrypted
• SCP/SFTP = secure file transfer using SSH

• delta.logRetentionDuration
• delta.deletedFileRetentionDuration

• delta.deletedFileRetentionDuration controls how long physically deleted or obsolete data files are retained before they become eligible for removal by VACUUM. Set it to interval 30 days.
• delta.logRetentionDuration controls how long Delta transaction-log history is retained. Set it to interval 30 days to support audits and time travel for that period.

sql 
ALTER TABLE Catalog1.Schema1.Table1 
SET TBLPROPERTIES ( 
  'delta.logRetentionDuration' = 'interval 30 days', 
  'delta.deletedFileRetentionDuration' = 'interval 30 days' 
);

• MTTC: Time required to contain or limit the incident’s impact — best match.
• MTTR: Time required to remediate or recover from the incident; this may include eradication, restoration, and cleanup, which goes beyond merely stopping spread.
• MTTD: How long it takes to discover the incident.
• MTBF: Average time between failures, generally a reliability metric.

• Frequency/likelihood = how often or how likely the risk is to occur.
• Severity/impact = how damaging or costly the consequences would be.

• A minor equipment fault occurring frequently may have high frequency but low severity.
• A major cyberattack occurring rarely may have low frequency but high severity.
• A risk that happens often and causes substantial losses has high frequency and high severity.

• Confirming the data has the required columns and data types
• Handling missing or duplicate records
• Converting data into a suitable format
• Selecting or engineering useful features
• Splitting it into training, validation, and test sets

1. Prepare the training data
2. Select an algorithm or configure AutoML
3. Train the model
4. Evaluate its performance
5. Tune hyperparameters if needed
6. Deploy the model

• Act as the default gateway for devices in that VLAN
• Route traffic between different VLANs
• Provide management access to the switch

text 
interface vlan 10 
 ip address 192.168.10.1 255.255.255.0

Correct sequence

1. Merge Sales_Region with Sales_Manager using an inner join

1. Merge Region_Manager with Manager using an inner join

1. Merge Sales_Region and Region_Manager using a right join as a new query

• The audience and stakeholders
• The complexity and type of requirements
• The communication method and level of detail needed
• Whether to use diagrams, models, documents, demonstrations, or slides

• B: Authority to host the presentation is not the key preparation activity.
• C: Stakeholder sign-off may occur later; presenting requirements does not always require formal approval beforehand.
• D: A scribe may be useful in a meeting, but hiring one is not a core preparation requirement for presenting.

• Process Builder: Automates actions based on record changes but does not create interactive forms.
• Approval Process: Routes records for approval; it is not designed to collect information through a wizard.
• Outbound Message: Sends information to an external system; it does not provide a user interface.

• JDBC
• SnowSQL
• Snowflake Web Interface (UI)
• ODBC
• Python connector

1. Write a structured log entry to CloudWatch Logs containing:

1. Create a CloudWatch Logs metric filter that:

text 
ApiRequests 
Operation=GetOrders 
ResponseCode=500 
Version=2.4.0

• B is incorrect: CloudWatch Logs Insights queries analyze logs but do not directly publish metrics in this manner.
• C is incorrect: ALB access logs do not contain arbitrary Lambda response metadata as custom fields.
• D is incorrect: X-Ray traces and insights are not the appropriate mechanism for creating these custom, dimensioned application metrics.

• Response and resolution times
• Availability or uptime
• Performance targets
• Support obligations
• Penalties for failing to meet commitments

• SOW (Statement of Work): Describes the work, deliverables, scope, and tasks.
• MOA (Memorandum of Agreement): Documents a formal agreement about roles or responsibilities.
• MOU (Memorandum of Understanding): Records a general mutual understanding, often without detailed service metrics.

• Matching hashes: The software likely has not changed.
• Different hashes: The software was modified or corrupted.

• Encryption: Protects confidentiality by making data unreadable; it does not primarily detect changes.
• Baselines: Define an approved system or configuration state, but they are not the specific integrity mechanism here.
• Tokenization: Replaces sensitive data with substitute values.

• Sustainability
• Performance efficiency
• Reliability

• Ramen is a Linux worm associated with Red Hat Linux 6.2 and 7.0 systems.
• It spreads by scanning randomly generated IP addresses using tools such as synscan.
• It exploits vulnerable network services, including web-related services, and may leave malicious files or altered web content.
• The tar.gz file is also a clue because it is a common Linux archive/package format.

• Code Red: Primarily targeted Microsoft IIS servers running Windows.
• LoveLetter: Spread mainly through email attachments.
• Nimda: A Windows-based worm that spread through email, web servers, and network shares.

• Actions that call external APIs
• Subflows
• Connection and credential aliases
• Supporting integration logic

• Action — A reusable operation within a flow, such as “Create a record” or “Send email.”
• Connection — Defines how ServiceNow authenticates and communicates with an external system.
• Integration step — A general flow step, not the name for the packaged integration.

• Security
• Availability
• Processing integrity
• Confidentiality
• Privacy

• Whether controls are suitably designed, and
• Whether they operated effectively over a period of time

• Authentication: Verifies who the user is.
• Authorization: Determines what the authenticated user is allowed to access.
• Accounting: Records activity such as login times and resource usage.

• CIA: Confidentiality, integrity, and availability—the three core security goals.
• ACL: Access Control List, which defines permitted or denied traffic or access.
• PEM: A certificate and key encoding format, not the primary function of RADIUS.

1. Append Table1 and Table2 as a new query

1. Select the product column in the appended query.

1. Choose Remove Rows > Remove Duplicates

• A. PsFile — Correct: Displays files opened remotely on a system. This reveals shared resources and user activity.
• B. UserInfo — Correct: Gathers information about user accounts, supporting account and privilege enumeration.
• C. PsPasswd — Answer key lists it: This is questionable. PsPasswd is primarily used to change passwords remotely, not enumerate information. The key may classify it broadly as a Windows account-management tool, but it is not a strong enumeration example.
• D. WinSSLMiM — Incorrect: Used for SSL man-in-the-middle activity, not enumeration.

• Accept: Acknowledge the risk and take no additional action.
• Transfer: Shift the risk or financial impact to another party, such as through insurance or a contract.
• Mitigate: Reduce the likelihood or impact using controls, such as firewalls, training, or backups.
• Avoid: Eliminate the activity that creates the risk.

• The connected switch
• The switch’s port/interface
• Device and port descriptions
• Sometimes VLAN or management information

• IKE: Establishes security associations for IPsec VPNs.
• VLAN: Defines logical network segmentation; it does not identify a physical switch port.
• netstat: Displays local network connections and statistics, not the upstream switch and port.

• The vulnerability scan identifies a vulnerability.
• The administrator verifies that the vulnerability is not present.
• Therefore, the scan produced a false positive.

• True positive: A vulnerability is reported and genuinely exists.
• False negative: A vulnerability exists, but the scan fails to detect it.
• True negative: No vulnerability exists, and the scan correctly reports no issue.

• An Adj-SID does not necessarily need manual configuration.
• It can often be dynamically allocated by the router, although manual configuration may also be possible.
• The adjacency information is advertised through the IGP, such as IS-IS or OSPF.

• It is identified by an Adj-SID.
• It represents a particular adjacency of a node.
• Its meaning is generally local to the advertising node; unlike a Node-SID, it is not a globally reusable instruction across the network.

1. Open the Microsoft Entra Connect wizard.
2. Select Configure.
3. Choose Customize synchronization options.
4. Authenticate when prompted.
5. On the Domain and OU filtering page, select:

1. Complete the wizard.

• Start-ADSyncSyncCycle only starts synchronization; it does not change which OUs are included.
• Manage federation configures federation settings, which are unrelated to OU filtering.
• Add-ADSyncConnectorAttributeInclusion concerns connector attributes, not selecting additional OUs for synchronization.

• Unrestricted data mining: Data mining is not automatically a privacy violation. It becomes an issue when personal data is collected or used improperly.
• Identity theft: This is a possible consequence of inadequate privacy protection, but it is not the central focus of privacy regulations.
• Human rights protection: Privacy can be considered a human right, but this option is broader than the specific regulatory focus.
• Identifiable personal data: Regulations such as HIPAA focus directly on controlling the collection, use, disclosure, and protection of personal information.

• Layer 1: Check cables, power, and link lights.
• Layer 2: Check switching, VLANs, and MAC learning.
• Layer 3: Check IP addressing, routing, and gateways.
• Higher layers: Check services, applications, and user settings.

• Create a plan of action: Decide how to implement the fix.
• Implement the solution: Apply the selected fix.
• Verify functionality: Confirm the problem is resolved and systems work normally.

• Third-party attestation: Provides independent validation, but is typically periodic and performed by an external party.
• Penetration testing: Simulates attacks to identify exploitable vulnerabilities; it does not primarily track compliance.
• Vulnerability scans: Identify technical weaknesses, but do not provide a detailed review of procedures or compliance activities.

• Form layout
• Related lists
• Dictionary settings
• UI policies
• Client scripts
• Views and field visibility

• Personalization usually affects only the individual user.
• System configuration can affect other users, depending on its scope and conditions.

• No servers or database infrastructure to provision.
• Uses standard SQL.
• Supports formats such as JSON, CSV, Parquet, and ORC.
• You typically define the table structure with AWS Glue Data Catalog or Athena’s own schema definitions.
• Charges are generally based on the amount of data scanned, so partitioning and columnar formats can reduce cost.
• It does not copy the data into a separate database; it reads the files in S3 when you run a query.

Why this is correct

• Each user authenticates with their own Google account.
• Google manages the user’s SSH key association.
• IAM controls who can access instances.
• Access can be audited by user identity, so security can determine who accessed a VM.
• Granting the role to a Google group avoids managing permissions individually.

Why the others don’t apply

• A: A shared private key is difficult to distribute securely and cannot reliably identify which employee used it.
• B: Manually collecting and deploying keys on every instance is operationally inefficient and complicates auditing.
• D: A project-wide shared key has the same identity and key-management problems as option A. It also does not provide per-user accountability.

• IaaS: You deploy and manage virtual machines, including the operating system and installed software. Azure manages the physical datacenter, hosts, and networking infrastructure.
• PaaS: Azure manages the infrastructure and operating system, while you deploy and manage your application code. Examples include Azure App Service and Azure Functions.

• Custom domains are supported.
• It provides dedicated compute instances.
• It offers enough storage for the applications.
• It supports multiple instances with load balancing between them.
• It is less expensive than higher tiers such as Premium.

• Free and Shared use shared compute and have limited storage, so they cannot meet the dedicated-instance requirement.
• Basic provides dedicated compute and custom domains, but the question’s requirement for the broader multi-instance/load-balancing capability is intended to point to Standard.

• # Development
• # Testing
• # Production

• Separate endpoints: relate to compute or connectivity, not dashboard labels.
• Separate queries: retrieve or transform data but do not designate visual sections.
• Direct text written into the dashboard in editing mode: dashboards use text boxes, typically with Markdown formatting, rather than arbitrary text placed directly on the canvas.

• Minimum and maximum values
• Number of distinct values
• NULL information
• Other metadata used for pruning

• Low: Applies system, tenant, and user-based suppressions. Activity from locations commonly used by that user is more likely to be suppressed.
• Medium: Applies system and user suppressions.
• High: Applies only system suppressions, so more unusual-location activity generates alerts.

• miami.weyland.com requires a custom domain, which is not available in the Free tier.
• Two instances require a tier that supports scaling out. Standard supports multiple instances.
• SSL support is available in Standard.
• 12 GB of storage exceeds the storage limit of the Basic tier in the older Azure pricing model used by this question.
• Standard provides sufficient storage and features while being cheaper than higher tiers—though higher tiers are not listed here.

• Free/Shared: insufficient features for custom domains, SSL, and multiple instances.
• Basic: supports some production features, but its storage capacity is insufficient for the required 12 GB.

• Due diligence: Investigating and evaluating a third party before entering into or continuing a business relationship.
• Attestation: An independent party provides assurance about an organization’s claims or controls. A SOC 2 examination is an example of an attestation engagement, but the analyst requesting and reviewing the report is performing due diligence.
• Internal audit: Reviews the organization’s own internal controls.
• Penetration testing: Actively tests systems for exploitable vulnerabilities.

• A — Increased call deflection: o KCS disponibiliza conhecimento reutilizável para clientes e agentes, ajudando a resolver dúvidas sem abrir ou continuar chamadas.
• C — Reduced issue resolution time: os representantes reutilizam artigos e soluções já documentadas, acelerando o atendimento.
• E — Optimized use of resources: o conhecimento compartilhado reduz retrabalho e melhora o uso dos recursos da equipe.

• Three DHCP scopes: Each VLAN has its own IPv4 subnet. DHCP scopes are subnet-specific, so create one scope for:

• Two DHCP relays: DHCP client discovery begins as a broadcast, and broadcasts do not cross routers or VLAN boundaries. Therefore, configure a DHCP relay on the router or Layer 3 switch interface for each client VLAN.

1. Create a temporary Onboarding OU.
2. Move the new account into it.
3. Move the restrictive SCPs from the organization root to the Production OU.
4. Allow the account to update AWS Config.
5. Move the account into Production after onboarding.

• An SCP attached at the organization root applies to every account and OU beneath it.
• An SCP attached to the Production OU applies only to accounts in that OU.
• Therefore, moving the restrictive SCP from the root to Production temporarily exempts the onboarding account without weakening the policies for existing production accounts.
• Once onboarding is complete, moving the account into Production subjects it to the normal restrictions.

• Free: Doesn’t support the required custom domain and SSL configuration.
• Shared: Doesn’t provide the required SSL support or scalability.
• Basic: Supports multiple instances and SSL, but its storage limit is insufficient for the required 12 GB.
• Standard: Supports:

• Which host first communicated with the suspected malicious source
• Whether that host initiated suspicious traffic or merely received it
• Which other hosts show evidence of infection, such as connections from the originating host
• Which hosts have no related suspicious activity and are therefore clean

• An outbound connection to a suspicious external address
• A downloaded or executed malicious file
• Later lateral connections from that host to other internal systems
• Firewall logs showing the direction and timing of the traffic