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Free Salesforce Plat-101 Exam Questions (page: 5)

Page 5 of 26
PDF with 123 Questions

A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.

What should the associate use to search for the record?

  1. List view for each object
  2. Object Manager
  3. Wildcards and operators

Answer(s): C

Explanation:

Wildcards and operators are symbols that can be used to search for records when the name of the record is not known. For example, the asterisk (*) can be used to match any string of characters, and the AND operator can be used to combine multiple terms.



A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.

Which method is easiest to change these settings?

  1. Go to Settings -> Personal Information -> My Work Information
  2. Submit a case with Salesforce support
  3. Go to Setup -> Company Information -> Default Time Zone

Answer(s): A

Explanation:

The easiest method to change the work hours information in the Salesforce org to reflect the new time zone is to go to Settings -> Personal Information -> My Work Information, and select the appropriate time zone from the drop-down menu.



A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.

Which app should the associate recommend for the user to view multiple records and their related records on one screen?

  1. Salesforce Lightning Page
  2. Salesforce Lightning Console
  3. Salesforce Dashboard

Answer(s): B

Explanation:

The Salesforce Lightning Console is an app that allows the user to view multiple records and their related records on one screen, using tabs and subtabs. This can improve the user's productivity and efficiency.



A Salesforce associate wants to add a new related list of cases to the Account.

Where should the associate go to add the related list to Account?

  1. Account Record page
  2. Page Layout
  3. Case Record page

Answer(s): B

Explanation:

The related list of cases can be added to the account page layout, which determines the fields, buttons, and related lists that users see when they view an account record.



How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

  1. Change the permissions so they can only see records from the specific city.
  2. Clone the list view with a new name, and filter by the specific c
  3. Build a private report for contacts that is filtered by the specific city.

Answer(s): B

Explanation:

The user can clone the list view with a new name, and filter by the specific city to see only contacts from that city on the list view. This will not affect what other users see on the original list view.



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