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Free Salesforce-Associate Exam Braindumps (page: 7)

Page 6 of 29
PDF with 123 Questions

Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.
Which contact record component must be present so users can see this?

  1. Activity Capture
  2. Salesforce Inbox
  3. Activities Timeline

Answer(s): A



Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.



Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC' end users go to change to the Sales Console.

  1. App Launcher icon (Label A)
  2. Search bar (Label b)
  3. A dropdown in the navigation bar (Label C)

Answer(s): A



A deleted record needs to be recovered from the Recycle Bin.
Where can the user find the Recycle Bin?

  1. Setup
  2. App Launcher
  3. Global Search

Answer(s): B



Get Cloudy Consulting encourages end users to update their own settings.
How can an end user access their personal settings?

  1. Click the gear, con in the header, then click Setup.
  2. Click the profile icon in the header, then dick Settings.
  3. Click the question mark icon in the header, then create a Case.

Answer(s): B






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