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Salesforce TVB-201 Exam Actual Questions
Trailhead Virtual Bootcamp for New Admins (Page 9 )

Updated On: 17-Jul-2026
Page 9 of 51
PDF with 248 Questions

Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?

  1. Define a new Stage picklist value.
  2. Create a custom field on Opportunity.
  3. Configure Forecasting support.
  4. Make the field editable on page layouts

Answer(s): D

Explanation:

Probability is a standard percentage field on the Opportunity object that indicates how likely an opportunity will close successfully. It is automatically calculated based on the opportunity stage unless you make it editable on page layouts. To allow sales reps to change the probability field value of their opportunities, you need to make the field editable on page layouts.


Reference:

https://help.salesforce.com/s/articleView?id=sf.opportunity_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_layoutedit.htm&type=5



Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

  1. Set temporary business hours for each time zone.
  2. Adjust the currant business hours to accommodate the Eastern Time Zone.
  3. Create one set of business hours per time zone.
  4. Allow the reps to set business hours manually.

Answer(s): C

Explanation:

Business hours are used to specify the days and hours when your company's employees work. You can create multiple sets of business hours for different time zones or regions and assign them to users based on their location or function. To meet the requirement of having different business hours for reps on pacific time and eastern time, you need to create one set of business hours per time zone and assign them accordingly.


Reference:

https://help.salesforce.com/s/articleView?id=sf.customize_supporthours.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_supporthours_assign.htm&type=5



An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?

  1. Assignment
  2. Get Records
  3. Create Records
  4. Update Records

Answer(s): B

Explanation:

Get Records is a flow element that allows you to retrieve one or more records from an object that meet certain conditions and store them in a collection variable or a record variable for use later in the flow. You can also choose which fields from those records you want to store in variables.


Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_getrecords.htm&type=5



An administrator at Cloud Kicks has a flow in production that is supposed to create new records.
However, no new records are being created.
What could the issue be?

  1. The flow is read only.
  2. The flow is inactive.
  3. The flow URL is deactivated.
  4. The flow trigger is missing.

Answer(s): B

Explanation:

A flow can be active or inactive depending on whether you want it to run or not. An inactive flow cannot be run by users or processes until you activate it. If a flow in production is supposed to create new records but it is not doing so, it could be because the flow is inactive and needs to be activated.


Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_distribute_activate.htm&type=5



The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers

  1. Create a custom Discount field on the opportunity to capture the discount amount
  2. Populate the Manager standard field on the sales users' User Detail page.
  3. Configure two separate approval processes.
  4. Allow the submitter choose the approver manually.

Answer(s): A,C

Explanation:

Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entry criteria based on the discount field value and different approvers based on their roles.


Reference:

https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5



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