QUESTION: 13

Which of the following Data Workbench actions are supported for a complete business object?
Note:
There are 2 correct answers to this question.

Delete
Update
Upsert
Insert

Answer(s): C,D

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QUESTION: 14

Which key user features allow you to change field properties on the SAP Service Cloud Ul?

Code list restriction
Workflow rules
Adaptation
Mashup

Answer(s): C

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QUESTION: 15

Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

Territories
Social media profiles
Accounts
Products

Answer(s): B

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You have configured the SLAs and their determination rules, but they are not derived in the service ticket.
Which of the following can be a reason for that?
Note: There are 2 correct answers to this question.

The determination rules have been configured, but not activated.
The question related to SLAs must be activated in project scoping.
The system background job for SLA determination runs every 30 minutes and has not been executed yet.
A workflow rule has to be scheduled to trigger the determination.

Answer(s): A,B

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Free SAP C_C4H510_21 Exam Braindumps (page: 5)

QUESTION: 13

QUESTION: 14

QUESTION: 15

QUESTION: 16

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