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SAP C_C4H520_02 Exam Questions
SAP Certified Application Associate - SAP Field Service Management 2005 (Page 3 )

Updated On: 21-Feb-2026
Page 3 of 17
PDF with 80 Questions

Which of the following elements can be used in Smartforms?
Note: There are 3 correct answers to this question.

  1. Text Input, Description, Picker, Status
  2. Text Input, Picker, Status, Series
  3. Text Input, Status, Series, Formula
  4. Text Input, Picker, Series, Attachment
  5. Picker, Status, Series, Number Input

Answer(s): B,D,E



Which actions are available for a technician within an activity record?
Note: There are 3 correct answers to this question.

  1. Send as E-Mail
  2. Edit Business Partner
  3. Create Effort
  4. Create Equipment
  5. Add Smartform

Answer(s): C,D,E



Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management?
Note: There are 3 correct answers to this question.

  1. Query data for reporting purposes.
  2. Import data from external systems.
  3. Export data for backup and archiving.
  4. Manage master data in an ERP system.
  5. Create new data object records.

Answer(s): B,C,E



What are the benefits of using activity feedback?
Note: There are 2 correct answers to this question.

  1. Generate QA reports with the captured data.
  2. Generate checklist reports for the customer.
  3. Assist technicians to record time and materials.
  4. Assist technicians to capture resolutions.

Answer(s): A,B



What information is stored in the QR code used in the Customer Self-Service portal?

  1. Customer Self-Service portal URL
  2. Moment-Sets specific short URL
  3. SAP Field Service Management URL
  4. Equipment specific short URL

Answer(s): D






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