Free SAP C_TCRM20_73 Exam Braindumps (page: 4)

Which tools are used to configure the SAP CRM WebClient UI? (Choose three.)

  1. Graphical Modeler
  2. Administration Console
  3. UI Configuration Too
  4. Skin Workbench
  5. Application Enhancement Tool

Answer(s): C,D,E



You would like to exchange condition type information from the CRM system to the ERP system and vice-versa. In this scenario, which of the following statements are true? (Choose two.)

  1. SAP CRM condition types cannot be loaded into R/3
  2. Condition types have a source system assigned
  3. All R/3 condition types can be loaded into CRM

Answer(s): A,B



Which of the following business transactions can be created within SAP CRM? (Choose three.)

  1. Sales Order
  2. Purchase Order
  3. Service request
  4. Delivery
  5. Problem

Answer(s): A,C,E



Which one of the following are functional enhancements of the Service Contract that generate followup documents at specified points in time as individual or periodic scheduling?

  1. Service Order
  2. Service Plan
  3. Service level agreements
  4. Quotation Order

Answer(s): B



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