QUESTION: 13

Account hierarchies can be mapped in CRM. For example, purchasing collaboration, chains, and so on. Which of the following statements are true? (Choose three.)

Accounts are assigned to defined hierarchy nodes.
Group hierarchies originally maintained in SAP CRM cannot be transferred to the ERP system.
Customer hierarchies from the ERP system can be loaded into SAP CRM, but the changes that can be made to them there are restricted.
There are no prerequisites for transferring a customer hierarchy from the ERP back End

Answer(s): A,B,C

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QUESTION: 14

You are discussing and comparing functionality of the CRM Webclient with a colleague who is concerned about security. Which of the following could you mention to give your colleague some assurance?

CRM Webclient uses business roles which control what a user can see, and also links to a PFCG role which can control how much authorization they have on the system.
CRM Webclient allows users to logon to multiple business roles at one time, giving them best control over their session.
PFCG roles are not relevant to CRM Webclient
CRM Webclient uses business partner roles to control what a user sees when logging on.

Answer(s): A

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