SAP C_TCRM20_73 Exam
SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP3 (Page 5 )

Updated On: 12-Jan-2026

Which of the following are part of CRM e-selling solution?

  1. Shopping Basket Management.
  2. Quotation and Order Management.
  3. Customer Self Service.
  4. Interactive Selling and Configuration

Answer(s): A



Using specific personalization options, certain users can display special keys in the CRM WebClient UI. A user can use these keys to start the UI configuration directly.

  1. True
  2. False

Answer(s): A



The account hierarchy allows you to group accounts in a multi-level group hierarchy. Which of the following are the two categories of account hierarchies? (Choose two.)

  1. Contract management
  2. Account classification
  3. Pricing
  4. Statistical

Answer(s): C,D



Your company is adding SAP CRM to a landscape that includes SAP ERP. You need to evaluate options to reuse SAP ERP functionality. Which of the following functions related to SAP CRM processes are available in SAP ERP? (Choose three.)

  1. Logistics execution.
  2. Billing.
  3. Campaign management.
  4. Service Contracts.

Answer(s): A,B,D



You can start condition maintenance directly from CRM objects. Some of these objects are? (Choose four.)

  1. Business Partners
  2. Business Partner hierarchies
  3. Sales Orders
  4. Campaigns
  5. Contracts

Answer(s): A,B,C,D



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