Free SAP P_C4HCD_1905 Exam Braindumps (page: 3)

Which user interfaces can you use to enter a customer complaint ticket? (2)

  1. BackOffice Customer Support Cockpit
  2. Personalization mode in SmartEdit
  3. BackOffice Order Fulfilment Cockpit
  4. On the storefront using the Assisted Service Module

Answer(s): A,D



What does the order fulfilment process do? (2)

  1. Creates a support ticket on behalf of a customer
  2. Loads XML format definitions based on standard Business Process Model and Notation (BPMN)
  3. Manages and controls an order through all stages in the system once it has been placed
  4. Pre-processes orders and splits them into consignments if necessary

Answer(s): A,C



You are applying order management integration in SAP Integrations. What should you consider? (3)

  1. Din synchronous order management, Carts are not persisted in SAP Commerce
  2. In asynchronous order management, orders are created and stored in SAP Commerce before being replicated to the SAP backend for fulfilment
  3. in synchronous order management, the SAP backend is the leading system in the entire order process
  4. In order to use asynchronous order management, the module Order Management Services is required
  5. The system supports asynchronous order management or synchronous order management, but not both together in the same deployment

Answer(s): A,B,C



What catalog versions are provided out-of-the-box for each catalog in SAP Commerce?

  1. One staged catalog version and multiple online catalog versions
  2. Multiple staged catalog versions and multiple online catalog versions
  3. One staged catalog version and one online catalog version
  4. Multiple staged catalog versions and one online catalog version

Answer(s): B



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