Free SD0-401 Exam Braindumps (page: 7)

Page 7 of 30

Which best describes your responsibility in supporting customers?

  1. Decide which calls are correctly processed by level 2 support.
  2. Ensure that analysts close all calls.
  3. Screen calls that are received by the Service Desk.
  4. Work to achieve priorities set by customers.

Answer(s): C



What is the most likely sign that a conflict is developing?

  1. The conversation with the customer is unfocused.
  2. The customer asks multiple questions.
  3. The customer changes their tone of voice.
  4. The customer empathises with you.

Answer(s): C



Which type of customer satisfaction survey is planned and scheduled on a periodic basis?

  1. Annual surveys.
  2. Ongoing surveys.
  3. Onetime surveys.
  4. Product surveys.

Answer(s): A



When made by a customer, which comment, is most likely to indicate that a conflict is developing?

  1. I am tired of my computer always being down.
  2. I don understand what you mean.
  3. I see what you are saying to me.
  4. You need to slow down.

Answer(s): A



Page 7 of 30



Post your Comments and Discuss SDI SD0-401 exam with other Community members:

Karlik commented on September 27, 2024
I passed the exam with help from this questions :)
Anonymous
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Nate commented on September 27, 2024
Has anyone recently taken the exam? Can anyone confirm these questions are similar or word for word?
Anonymous
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Birkha commented on September 27, 2024
NO comments
BHUTAN
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raba commented on September 26, 2024
@khorshal can i use this alone to pass the exams
Anonymous
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raba commented on September 26, 2024
some of the questions are straight forward
Anonymous
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Judwa commented on September 26, 2024
This exam is super hard. I was overwhelmed. After using this exam dump, I went into the exam feeling a bit better. I passed my test. :-)
INDIA
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Jubran commented on September 26, 2024
Clear explanations and well-structured content made it so much easier to prepare and pass.
UNITED STATES
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KXK commented on September 26, 2024
The study guide was concise yet comprehensive. It helped me focus on the key topics and feel more prepared than ever!
INDIA
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Chandra commented on September 26, 2024
I passed my exam with ease, thanks to the targeted material in this guide. It made a huge difference in how I prepared.
CANADA
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raba commented on September 26, 2024
I was thinking question 16 should be a legacy systems
Anonymous
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Bubba commented on September 26, 2024
Good work guys. The layout is user-friendly, and the content is spot on.
Hong Kong
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rabihu commented on September 26, 2024
These are really challenging questions.i love it
Anonymous
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Murad commented on September 26, 2024
This guide gave me the exact focus I needed to pass my exam on the first try. Highly effective and reliable.
Turkey
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raba commented on September 26, 2024
these are really good questions
Anonymous
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Kg commented on September 26, 2024
hi @phil , thank you for the response , basically i must just check wether the answers are correct
Anonymous
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Alhassan commented on September 26, 2024
these are really good questions
Anonymous
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Jose commented on September 26, 2024
these are really good questions
Anonymous
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David commented on September 26, 2024
good Questions
Anonymous
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Mohammed commented on September 26, 2024
Absolutely grateful for this exam dumps. Passed on the first set down.
France
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Phil commented on September 26, 2024
Hi @kg I feel you. Based on my experience, the questions are valid but some of the answers were not accurate. So I managed to study and kinda figure these answers. For me the accuracy of the questions were more important and I saw most of them in the exam.
Anonymous
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Madhan commented on September 26, 2024
Useful questions
INDIA
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Owol Sentmi commented on September 26, 2024
great Questions
Anonymous
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Noha commented on September 26, 2024
Feeling very confident now. Went over the free questions here then decided to buy the full PDF and test engine with the sale price and now ready to write my test. Will share my experience next week after I go for my exam. Wish me luck guys.
UNITED STATES
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Baylis commented on September 26, 2024
I am certified now. Thank you team.
UNITED STATES
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Harper commented on September 26, 2024
If you have access to full version of this exam dumps then you are good to go and pass your exam.
EUROPEAN UNION
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Suil commented on September 26, 2024
Very good Practice questions
CHINA
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lala commented on September 26, 2024
really helping
Anonymous
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Champ commented on September 26, 2024
Good to see that something is still free. I truly appreciate this service.
Mexico
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kg commented on September 26, 2024
anyone who sees this comment please respond to my question, can the answers on freedumps be trusted , because im using different materials also from exam topics and the answers dont look the same
Anonymous
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Shams commented on September 25, 2024
This exam is valid in UAE. I passed.
UNITED ARAB EMIRATES
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rb commented on September 25, 2024
these are really good questions
Anonymous
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Muhammad Saleem commented on September 25, 2024
In which Service Studio layer can Entities be found? I think Answer should be Data but It's Interface
UNITED ARAB EMIRATES
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Khoshal commented on September 25, 2024
@Emily I have taken this exam and yes it is hard. But I managed to pass this exam with some study and using the questions from this exam dumps. I would say about 80% more or less of these questions are in the exam.
INDIA
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Emily commented on September 25, 2024
I understand that most users reported that this exam is very hard. But how much of these questions were present in the exam if anyone has taken the exam? Please share.
Hong Kong
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