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Certified Application Developer - ServiceNow Training and Certification Questions 81–85 (page: 18)

Updated On: 10-Feb-2026

Which one of the following is true for the Application Picker?

  1. All custom application scope and the Global scope appear in the Application Picker
  2. All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker
  3. Only custom applications appear in the Application Picker
  4. Only downloaded applications appear in the Application Picker

Answer(s): A

Explanation:

https://docs.servicenow.com/bundle/tokyo-application-
development/page/build/applications/task/t_SelectAnAppFromTheAppPicker.html



A graphical view of relationships among tables is a <blank>.

  1. Schema map
  2. Dependency view
  3. Graphical User Interface
  4. Map source report

Answer(s): A

Explanation:

"Schema map: Provides a graphical representation of the relationships between tables." https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/table-

administration/concept/c_TableAdministration.html



Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

  1. Select Data Source, Schedule Transform
  2. Load Data, Create Transform Map, Run Transform Most Voted
  3. Define Data Source, Select Transform Map, Run Transform
  4. Select Import Set, Select Transform Map, Run Transform

Answer(s): B

Explanation:

The steps to import new data into ServiceNow from a spreadsheet are: Load Data, Create Transform Map, Run Transform. Load Data is the process of uploading the spreadsheet file and creating an Import Set table that contains the data to be imported. Create Transform Map is the process of defining how the fields from the Import Set table map to the fields of the target table in ServiceNow. Run Transform is the process of executing the Transform Map and copying the data from the Import Set table to the target table.


Reference:

Import sets, Transform maps



Which of the following is NOT a way to install an application on a ServiceNow instance?

  1. Install an application from the Application Repository
  2. Select the Copy button on the application record
  3. Download and install an application from the ServiceNow Share web site
  4. Download and install a third-party application from the ServiceNow Store

Answer(s): B

Explanation:

There is no "copy" button on the application record (at least I couldn't see one). Also, see here:
https://docs.servicenow.com/bundle/sandiego-application-

development/page/build/applications/reference/r_ManagingApplications.html



What are the benefits of storing the majority of an Application's server-side script logic in a Script Include?

a) This makes execution faster.
b) Only run when called from a script.
c) The script logic can be hidden when the Application is installed from the ServiceNow Store. d. For some changes to application logic there is only one place to make edits.

  1. a, b, and d
  2. a, b, c, and d
  3. b, c, and d
  4. a, b, and c

Answer(s): C

Explanation:

https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_scripting_toky o_scripting_in_servicenow/app_store_learnv2_scripting_tokyo_server_side_scripting/app_store_le arnv2_scripting_tokyo_script_includes



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