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Is it possible to change an application's scope?

  1. Yes, but only from global scope to private scope
  2. Yes it's possible.
  3. No, it's not possible.
  4. Yes. but only from private scope to global scope

Answer(s): B

Explanation:

It is possible to change an application's scope in ServiceNow, either from global to private or from private to global. However, changing the scope of an application may affect its functionality and compatibility with other applications. Therefore, it is recommended to test the application thoroughly before and after changing its scope.


Reference:

How To Change Application Scope In ServiceNow - YouTube How to move Custom Scoped Applications bettween instances - ServiceNow Steps to switch a scoped application from your company's application repository to update sets - ServiceNow
How to change the application (scope) of a SLA Definition without needing to recreate the SLA Definition - ServiceNow
Advantages of Scoped Applications in ServiceNow - QualityClouds



When creating application tables, a user role is automatically added to the table record.
Which other role does an application typically have?

  1. Application Manager
  2. Application Fulfiller
  3. Application Super User
  4. Application Admin

Answer(s): D

Explanation:

An application admin is a role that grants full access to an application and its tables, scripts, and other components1. An application admin can create, modify, and delete any element of the application, as well as publish and install it2. An application typically has an application admin role that is automatically created and assigned to the application creator3. Reference = 1: Application administration - ServiceNow Docs 2: Application admin role - ServiceNow Docs 3: Application roles - ServiceNow Docs



When debugging Email Notifications, what must you check on a user record? Choose 2 answers

  1. The user must not be locked out.
  2. Delegation must be enabled.
  3. Active must be true.
  4. The First name and Last name fields must have values.
  5. The Email field must have a valid value.

Answer(s): C,E

Explanation:

To receive email notifications, a user must have an active account and a valid email address in the user record. If either of these conditions is not met, the user will not be able to receive any email notifications from the system.


Reference:

Create an email notification
Example scripting for email notifications



Which business requirements and process(es) should be documented as part of the application development plan?
Choose 4 answers

  1. Data input/output
  2. Business problem
  3. Project schedule
  4. Process steps
  5. Database capacity
  6. Users/stakeholders
  7. Available licenses

Answer(s): A,B,D,F

Explanation:

The application development plan is a document that outlines the scope, objectives, deliverables, and timeline of a software project1. It should include the following business requirements and processes:
Data input/output: This describes what data is needed for the application to function, how the data is collected, stored, processed, and displayed, and what outputs are generated by the application2. Business problem: This defines the problem or opportunity that the application aims to address, the current situation, the desired outcome, and the benefits of the solution3. Process steps: This details the steps involved in the application development lifecycle, such as planning, designing, testing, deploying, and maintaining the application4. Users/stakeholders: This identifies the people who will use, benefit from, or influence the application, their roles, responsibilities, and expectations, and how they will be involved in the project5.
Reference = 1: Application Development Lifecycle: Phases, Steps and Process3 2: Tips for Writing Business Requirements Documents2 3: Business Requirements Document Template: 7 Components1 4: Requirements Development Steps4 5: What is Business Process Documentation?: 10 Easy Steps to5






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