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ServiceNow CAS-PA Exam
Certified Application Specialist – Performance Analytics (Page 2 )

Updated On: 7-Feb-2026
Page 2 of 6
PDF with 83 Questions

What option on the breakdown source record helps provide views into whether you need to create additional breakdowns or adjust data values?

  1. Security type
  2. Related List Conditions
  3. Label for unmatched
  4. Run Diagnostics

Answer(s): C

Explanation:

When you select an indicator as the data source, you can filter the results by breakdown and breakdown element.
If you have the 'Label for unmatched' field defined on the breakdown source for a selected breakdown, this label appears in your choice of Elements. Select the label to display scores that do not match any of the elements. This option helps provide views into whether you need to create additional breakdowns or adjust data values.


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for- workspace/task/create-visualization.html



Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)

  1. Set the improvement as a percentage.
  2. Set a review date on which to consider updating the target.
  3. Set the threshold as an improvement on the average score.
  4. Set a start date in the future.

Answer(s): A,B,D

Explanation:

You can set target values for indicators. When you set a target for an indicator on the Analytics Hub, you can now do the following:
* Set a start date in the future.
* Set a review date on which to consider updating the target.
* Set the target as an improvement on the average score or on the previous target. You can set the improvement as a percentage.
You can have the targets apply only to specific breakdown elements and time series. The target starts to apply at a selected date and continues to apply until you set the next target. However, you can set a review date on which to reconsider the target.


Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance- analytics/concept/pa-targets.html



Which of the following styling options is NOT available with the data visualisation component configuration in workspaces?

  1. Sort on categories in bar, pie, and donut visualisations based on table data sources.
  2. Set default, palette, or single colour options for data display.
  3. Change score sizes of single score visualisations.
  4. Create a newvisualisation type with predefined styling.

Answer(s): D

Explanation:

The data visualisation component configuration adds more options and an enhanced user interface. You can configure new visualisations in Workspace from tables and indicators using the Data Visualisation configuration.
From the UI Builder, you can add visualisations to your landing page based on Performance Analytics and Reporting data. Configure a new visualisation by dragging the Data Visualisation configuration icon onto the Stage pane.
The following styling options are added in the Quebec release:
* Show or hide a visualisation component header on a landing page, along with its label and icons.
* Change score sizes of single score visualisations.
* Set default, palette, or single colour options for data display.
* Sort on categories in bar, pie, and donut visualisations based on table data sources.
* Define data label positions and show labels that overlap on bar visualisations. Creating a new visualisation type is not an available styling option.


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for- workspace/task/create-visualization.html



Which of the following items can you view without the pa_viewer role if the indicator and breakdown ACLs are respected? (Choose two.)

  1. Diagnostic Results
  2. KPI Details
  3. Analytics Hub
  4. Widget Statistics

Answer(s): B,C

Explanation:

You can rely less on roles and more on access control lists (ACLs) to secure Performance Analytics. On new instances, you no longer need the pa_viewer role to view the following items. Instead, indicator and breakdown ACLs are respected:
* Analytics Hub
* Text Analytics widgets
* KPI Details
* Breakdowns on workbench widgets
Performance Analytics widgets: In general, Performance Analytics widgets follow indicator and breakdown ACLs.
Targets and Thresholds: On the Analytics Hub, no roles are required to create personal targets and thresholds.


Reference:

https://docs.servicenow.com/bundle/quebec-release-notes/page/release- notes/analytics-intelligence-reporting/performance-analytics-rn.html



What related list in the formula indicator record is used to navigate to the indicators used in the formula or to their indicator sources?

  1. Breakdowns
  2. Contributing Indicators
  3. Indicator Groups
  4. Managed Sources

Answer(s): B

Explanation:

Formula indicator records now include a 'Contributing indicators' related list. Use this list to navigate to the indicators used in the formula or their indicator sources. If you include another formula indicator in the formula, both that indicator and its contributing indicators are listed.


Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance- analytics/task/t_CreateAFormulaIndicator.html






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