Free CIS-ITSM Exam Braindumps (page: 23)

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Prior to Quebec, when you click Change > Create New, which page is displayed?

  1. Change Landing Page
  2. Change Form
  3. Change Catalog
  4. Change Wizard
  5. Change Interceptor

Answer(s): E



Inside a change flow, you can automate a task with a sequence of related steps, like looking up a record, creating a record, or applying a policy. What is this component of the flow called?

  1. Flow Actions
  2. Flow Activities
  3. Flow Steps
  4. Action Pills
  5. Flow Tasks

Answer(s): A



On the Release record, what are the available options on the Release phase list?

  1. Requirement Gathering, Design, Build, Roll-out, Unit Testing, User Acceptance, Pilot
  2. Scoping, Design, Develop, Deployment, Unit Testing, Integration, Pilot
  3. Analyze, Design, Development, Build, Roll-out, QA, User Acceptance
  4. Requirement Gathering, Design, Development, Build, Deployment, QA, User Acceptance

Answer(s): D



You have created a new Change model and added a new Approval Policy for that model. But the newly defined approval is not triggering. What could cause this issue?

  1. The business rule "Apply approval policy" on the change_request table has not been updated to include the new Approval Policy.
  2. The "Apply Change Approval Policy" action in the flow created for the new change model does not reference the new Approval Policy.
  3. The workflow that triggers the Approval Policy for the new model has not been created using the workflow editor.
  4. The system property "glide.ui.approval.policies" has not been updated to include the new Approval Policy.

Answer(s): A






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