ServiceNow CIS-RC Exam Prep
Certified Implementation Specialist - Risk and Compliance (Page 3 )

• A) Manual issue creation by any manager/admin or audit user – yes, this can create an issue.
• B) Indicator failure – typically triggers an issue for remediation.
• C) Risk assessment returns inherent/residual risk as “Very High” – this is not usually a direct trigger for creating an Issue (risk level often feeds the risk register; issues stem from control/test results, attestations, etc.).
• D) Attestation returns Not Implemented – yes, this can trigger an issue.
• E) Control effectiveness is “Ineffective” and the control test state is “Closed Complete” – yes, this can trigger an issue.

• A. Single Risk and Control frameworks across enterprise available to all stakeholders — In a mature GRC program, frameworks are standardized and accessible to everyone, ensuring a common language and consistent practices across the organization.

• C. Continuous real-time monitoring of control performance — Mature GRC relies on ongoing, real-time visibility into controls, not periodic or ad-hoc checks.

• D. Cross-functional process automation — Maturity brings automated workflows and remediation across different domains (risk, controls, policy, etc.), reducing manual handoffs and delays.

• B. Reliance on spreadsheet management for risk reporting — This indicates low maturity; spreadsheets are error-prone and not scalable.
• E. Reactive strategies for GRC activities — Mature GRC is proactive, using continuous monitoring and automation to prevent issues before they escalate.

• Date: 2018-12-31
• Time: 08:59

• B: The original value contains the text at, so it cannot be converted directly to a date.
• A: The last characters contain the time, not the date.
• D: Extracting the first 11 characters can leave an unwanted space and does not properly separate the time component.

• Short answer: The correct term is Anti-forensics (option D), not “Felony.”

• Why: The actions described—hiding files in slack space, changing file headers, placing suspicious files in executables, and altering metadata—are classic anti-forensics techniques. They’re used to hinder or obscure forensic analysis, not to label the act as a legal category.

• About the options:

• Note: The provided answer key lists B (Felony), which is misleading for this exam objective. The exam typically tests knowledge of forensics concepts, where anti-forensics is the correct category.

• The connecting host keeps the private key securely.
• The destination host stores the corresponding public key in its authorized keys.
• Authentication can occur without a person entering credentials each time.
• SSH also provides encrypted communication and host authentication.

• Biometric: Requires a human user and is difficult to automate.
• Smart card: Often requires user interaction or card access.
• Hard-coded password: Unsafe because passwords stored in scripts or applications can be exposed, reused, or difficult to manage securely.

• The correct option is A: Data architecture.

• Why: In the AWS CAF, the Platform perspective covers the technical foundation and architecture that enable cloud workloads to run reliably and efficiently. This includes how data is modeled, stored, and accessed across the enterprise—the core of data architecture.

• Quick mapping for the other options:

• Use one Azure AD directory for the organization.
• Separate divisions with subscriptions and/or resource groups.
• Assign each division’s administrator appropriate Azure role-based access control (RBAC) permissions, scoped to their subscription or resource group.

• Coordinate and manage the assessment team
• Assign assessment activities
• Direct interviews, examinations, and tests
• Ensure the assessment follows the CAP

• Answer key: Lead Assessor — likely wrong
• CAP-based answer: C3PAO

• Startup scripts run at computer startup, before any user logs on, making them ideal for machine-wide configuration on each new VM.
• They execute under the Local System account, which is appropriate for initial setup tasks.
• Linking a GPO to the OU ensures every new VM in that domain automatically receives the configuration—great for scalability.

• A) SetupComplete.cmd runs only once, right after Windows Setup, not on every boot, so it isn’t ideal for provisioning multiple VMs consistently.
• B) Logon scripts run per user, not per machine, so they aren’t reliable for initial VM configuration before a user signs in.
• D) Placing scripts in a VHD doesn’t automatically execute them.

• Batch processing, such as scheduled data transformations
• Streaming processing, such as continuously ingesting events

• Manipulating data with multiple languages: Mainly a benefit of Databricks and Spark.
• Real-time notebook collaboration: A workspace/notebook feature.
• Alerts for query failures: A Databricks SQL or job-monitoring feature.
• Distributing complex operations: Primarily a Spark compute capability.

powershell 
Get-AzureVM -ServiceName <service-name> -Name <vm-name> | 
  Set-AzureStaticVNetIP -IPAddress <private-ip> | 
  Update-AzureVM

• New-AzureRMVMConfig configures VM settings but does not itself assign the static IP.
• Set-AzureSubnet is not the appropriate cmdlet for assigning a VM’s private IP.
• The Azure portal option mentioned in the question was not the intended method for this older deployment model.
• Changing settings in Windows Network and Sharing Center is incorrect because Azure assigns the IP through the VM’s virtual network interface; manually configuring it inside the guest can cause conflicts.

• IPsec: Protects traffic at the network layer, commonly for VPNs; it is not WPA2’s authentication protocol.
• SSL: Protects specific application sessions and has largely been replaced by TLS.
• SSH: Secures remote command-line administration.

Flat organisation

• Few levels of management
• A wide span of control—managers supervise many employees
• Shorter communication channels
• More employee autonomy and quicker decisions
• Fewer formal promotion levels

Tall organisation

• Many levels of management
• A narrow span of control—managers supervise relatively few employees
• A clear hierarchy and reporting structure
• More formal supervision and communication channels
• More obvious promotion and career stages

• The correct answer is “Think and work holistically” (Option B).

• Focus on value: ensures outcomes matter to stakeholders, but isn’t specifically about end-to-end delivery.
• Optimize and automate: about efficiency and performance, not the holistic view.
• Collaborate and promote visibility: about teamwork and sharing information, not the end-to-end scope.

• TCP is connection-oriented. It establishes a connection before data transfer using a three-way handshake (SYN, SYN-ACK, ACK), enabling reliable delivery, ordering, and flow control.

• UDP is connectionless. It sends datagrams without a prior connection and provides no guarantee of delivery, order, or protection against duplicates; any reliability is up to the application.

• B incorrectly states UDP uses acknowledgment packets; UDP has no built-in ACKs.
• C wrongly claims UDP provides reliable transfer and that TCP is connectionless.
• D misstates framing bits; neither protocol uses the listed TCP/UDP handshake bits in frames.

• Enable the owner dimension
• Allocate a standard costing inventory model

• Owner dimension (B): This dimension Lets you track who owns the stock. By enabling the owner dimension, items can be configured as either company owned or consignment (vendor-owned) when you create or edit items. Without enabling this dimension, you can’t designate ownership per item.
• Standard costing inventory model (D): Selecting a costing model determines how item costs are calculated and posted. Standard costing provides a fixed cost per unit, which is commonly used for agreed pricing scenarios like consignment arrangements for easier accounting and valuation. It helps ensure consistent cost treatment across transactions for items that can be owned by the company or on consignment.

• Batch dimension (A): Batch tracking is unrelated to ownership and isn’t required to support company-owned vs. consignment configurations.
• Moving average costing (C): This is an alternative costing method. It’s not required to enable ownership config, and the exam’s expected choice focuses on standard costing for this scenario.

• A private IP address on the virtual network
• A public IP address associated with its IP configuration

• The diagnostic output shows that the protocol is TCP (proto=6) and the session state is 2.
• In FortiGate’s session output, state=2 maps to SYN_SENT. This means the TCP SYN has been sent but the handshake hasn’t completed yet.
• Therefore, the session is not ESTABLISHED, FIN/ACK-related states, or other states; it’s in SYN_SENT.

• The two correct options are:

• The two incorrect options:

• Use a field on Account to show the aggregated yearly shipments (a Roll-Up Summary).
• A Master-Detail relationship between Shipment and Account is required for Roll-Up Summary to work (and to ensure access is governed by the parent Account).
• OWD and the relationship type determine what users can see. If you want to restrict shipment-level access while still showing a summary on Account, Private OWD on Shipment plus Master-Detail helps, because access to shipments is controlled by the Account record.

• A (Public OWD on Shipment with Process Builder and a Lookup to Account): Not ideal. Public access would expose shipments broadly, and a lookup cannot support a built-in roll-up summary.
• B (Private OWD on Shipment, Roll-Up Summary, Master-Detail to Account): Best answer. Private shipments, but because of Master-Detail, access and the roll-up are tied to the Account. The Account can show the yearly total via a Roll-Up Summary field.
• C (Controlled by Parent on Shipment, Trigger, Master-Detail): Master-Detail is correct, but using a trigger is unnecessary for a straightforward roll-up; roll-ups are the standard, maintainable solution.
• D (Private OWD on Shipment, Trigger, Lookup to Account): More complex and not as efficient; no automatic roll-up, and lookup breaks the ease of summarizing by Account.

• Multi-factor authentication
• A secure password change for users whose credentials may be compromised

• The correct AAA mapping (per Cisco objectives) is:

• Why the given options aren’t fully correct:

• Quick takeaway: when you configure AAA, you should conceptually map them as:

• Example commands (to reinforce concepts):

• Event | search "error"
• Event | where EventType == "error"
• search in (Event) "error"

• Answer: D. Select an IdP

• Why: To reduce the number of credentials across multiple SaaS apps, implement a single sign-on approach via an Identity Provider. The first step is choosing the IdP; once selected, you can enable SAML (A) or OAuth as supported by apps. Password vaulting (C) is not a true SSO solution, and B is not the foundational step.

• administrators — Full access to switch configuration and REST API functions; excessive for this requirement.
• sysadmin — Intended for highly privileged system administration, not basic monitoring.
• helpdesk — More limited and focused on troubleshooting/support functions; it does not match the stated default role and level-1 requirement as directly.

• Correct answer: A — a clear business case has been established.

• The audit focus for IT procurement is ensuring there is a solid economic justification for the investment. A clear business case documents the expected benefits, costs, risks, and alignment with strategic objectives, which governs whether the investment is worth pursuing.
• The other options are important controls or project aspects, but they are secondary to ensuring the investment is justified financially and strategically:

• Le rôle n’a pas de clés propres. Des identifiants temporaires (via STS) sont émis lorsque quelqu’un ou quelque chose « assume » le rôle.
• La trust policy déclare qui peut assumer le rôle (par ex. une instance EC2, un utilisateur IAM, ou un service comme Lambda).
• Une fois attaché à une ressource (par exemple comme un instance profile sur une EC2), l’application peut appeler les services AWS avec les permissions du rôle.

• Respect du principe du moindre privilège: on accorde uniquement ce qui est nécessaire.
• Pas de stockages de clés sur les instances; les credentials se renouvellent automatiquement.

• Rôles pour EC2, rôles pour Lambda, accès cross-compte, etc.

• VPC: A logically isolated virtual network in a cloud environment; it describes networking, not shared application access.
• NFV: Replaces dedicated network appliances with virtualized network functions.
• SaaS: A cloud service model in which users consume an application without managing its infrastructure. It could describe how the application is delivered, but the question emphasizes serving multiple user groups, which points to multitenancy.

• Correct answer: B — A reservation for the server based on the MAC address.

• Why this is the best choice:

• Why the other options are less suitable:

• Quick takeaway: Use a DHCP reservation to give the file server a fixed IP while still benefiting from centralized DHCP management.

• Two VMs
• Distributed across two separate availability zones

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• Prompts and Suggestions: Retained for 28 days
• User Engagement Data: Kept for Two Years

• The Act requires:

• It does not, as a public obligation, mandate publishing a detailed report on the training data used.
• Also, the Act does not specify a fixed “six months” retention for system logs in a way that would clearly make A required; logs for traceability are implied, but the six-month period is not a defined, universal requirement.

• Create and manage catalogs of approved IT services
• Govern and publish infrastructure-as-code (IaC) templates, commonly AWS CloudFormation templates
• Control which users can deploy specific products and configurations
• Apply versioning, permissions, and deployment constraints

• AWS Resource Explorer: Searches and discovers AWS resources; it does not govern IaC templates.
• AWS Organizations: Manages multiple AWS accounts, policies, and consolidated billing.
• AWS Systems Manager: Helps operate and manage deployed resources, such as patching and automation, but is not primarily a catalog for governed IaC products.

• Why: Crisis management relies on established, repeatable procedures for responding to an incident (activation of the crisis team, escalation paths, communications, containment actions). This ensures a coordinated, timely, and auditable response.

• Why not the others:

• Answer: C – netstat -an

• netstat -an lists all active connections and listening ports with numeric addresses, without resolving names. This lets you spot DoS patterns such as a flood of connections to a specific port or many connections from a single or few IPs.
• The other options don’t help as directly:

• Windows: netstat -an and look for numerous ESTABLISHED connections to a service or many SYNs to a port.
• Filter by port, e.g., netstat -an | findstr :80, or on Linux: ss -tunap | grep ':80'.

• Netstat provides a snapshot. DoS detection often benefits from continuous monitoring, flow data, and IDS/IPS logs.

• Correct answer: All four statements are true (A, B, C, and D). The given key (A,B) is likely incorrect.

• A) Customers can change the size of the Warehouse after creation — Yes. You can resize a virtual warehouse after it’s created using ALTER WAREHOUSE ... SET WAREHOUSE_SIZE.
• B) A Warehouse can be resized while running — Yes. Snowflake supports online resizing; you can change the size without stopping queries.
• C) A Warehouse can be configured to suspend after a period of inactivity — Yes. You can enable auto-suspend with a delay (AUTO_SUSPEND).
• D) A Warehouse can be configured to auto-resume when new queries are submitted — Yes. You can enable auto-resume (AUTO_RESUME) so a suspended warehouse automatically resumes on new queries.

• Example commands:

• Even if a warehouse is resizing or auto-suspending, queries will be queued and then executed once the warehouse has the appropriate capacity.

• Developed and maintained independently
• Deployed without changing the entire application
• Scaled separately based on demand
• More resilient when another service has problems

• A: Functional testing is useful, but it is not the main practice described.
• B: Automation helps deployment, but the scenario focuses on architectural decomposition.
• C: Multiple locations improve availability, not application modularity.

• Correct choices: A and D.

• Why not B, C, or E?

• Workspace: Stores notebooks, libraries, jobs, and other project resources.
• Notebooks: Interactive documents containing code, queries, visualizations, and explanations. Common languages include Python, SQL, Scala, and R.
• Clusters: Groups of virtual machines that run Spark workloads. Clusters can be started, stopped, and automatically scaled.
• Data access: Databricks can read from services such as Azure Data Lake Storage, Azure Blob Storage, and Azure SQL.
• Jobs: Automate notebooks or data-processing workflows on a schedule or in response to events.

• A. Number ? Decimal — Correct. Salesforce Number fields are represented in Apex as Decimal.
• D. Date/Time ? Datetime — This is correct conceptually, but “Dateline” is not an Apex type. If the option literally says “Dateline,” it is incorrect.
• E. Checkbox ? Boolean — Correct. A checkbox contains true or false.

• Number ? Integer — A Number field maps to Decimal, even when its scale is zero.
• Text Area ? List<String> — A text area maps to a single String, not a list.

• Permanent table (E): Correct. A dropped permanent table can be restored with UNDROP TABLE during its Time Travel retention period. Permanent tables also have Fail-safe protection.
• Transient table: It can also generally be restored during its shorter Time Travel period, although it has no Fail-safe. Therefore, excluding it makes the question questionable.
• Temporary table: Usually cannot be recovered after it is dropped; its lifecycle is limited to the session.
• Materialized view (D): The answer key treats it as recoverable, but recovery behavior depends on the specific Snowflake object/version capabilities. It should not be confused with an ordinary view.

• The correct answer is A: CCTV recordings are not regularly reviewed.

• CCTV is a monitoring/control mechanism. If recordings aren’t reviewed, security events (break-ins, policy violations, equipment tampering) can go undetected and unaddressed.
• Regular review is essential for deterrence, incident response, and forensic evidence. Without it, the entire CCTV control provides little value.

• B (records deleted after one year) affects forensic availability, but it’s a data-retention issue rather than the ongoing effectiveness of the surveillance program.
• C (footage not recorded 24x7) creates gaps in coverage, which is a concern, but regular review of available footage still supports detection; 24x7 coverage is a separate policy/perimeter issue.
• D (cameras not in break rooms) is more about privacy and space planning than core data-center security monitoring.

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• Why: ADS is designed to collect information about on-premises environments to plan migrations. It inventories details like hostname, IP address, MAC address, OS, hardware, and installed software, plus dependency mappings. This data helps you understand your current environment before moving to AWS.

• How it differs from the other options:

• Practical use: Install the ADS agent on on-prem hosts to collect data, then view the inventory in Migration Hub to inform migration planning and sequencing.

• Security Development Operations (SDO): a security-focused take on DevOps, integrating security into the development pipeline.
• Service Data Object (SDO): a data representation used in some middleware or enterprise apps.
• Software-Defined Overlay (SDO): a networking overlay concept.
• Secure Data Object: a generic data-security term.

• Vertical scaling (scale up) means increasing the size of an existing VM—for example, adding CPU or RAM.
• Vertical scaling down means reducing the VM’s size when less capacity is needed.
• Horizontal scaling (scale out) means adding more VM instances rather than making one VM larger.
• Elasticity is the broader ability to automatically adjust resources based on demand; it does not specifically mean adding CPU or memory to one VM.
• Agility refers to the ability to provision or change resources quickly.

• The Accrue liability on product receipt flag controls whether a liability is accrued and posted at the time of receiving the item.
• If this checkbox is unchecked, receipts won’t create postings to the Product receipt journal. Enabling it ensures the system posts inventory value and the vendor liability when the item is received.

• Go to the Item model group setup form.
• Enable (check) Accrue liability on product receipt.
• Save.

• The other option, Include physical value, affects how physical value is handled but is not the direct cause of postings to the product receipt journal. If issues persist after enabling accrual, you may need to verify related posting definitions or journal setup.

• Enable the owner dimension

• Assign a standard costing inventory model

• Batch dimension tracks batches or lots, such as expiration or production batches. It does not identify inventory ownership.
• Moving average is a costing method, but it is not the required choice for this consignment configuration.

• Pull: Downloads changes from the central repository and updates the local repository.
• Push: Sends local commits to the central repository.
• Commit: Records local changes in the repository’s history.
• Merge: Combines changes from different branches.
• Clone: Creates a new local copy of a repository.

• Correct answer: S3 Versioning

• Why the other options aren’t suitable for this protection:

• Quick tip: For enhanced protection, enable Versioning (and consider related features like Object Lock for write-once scenarios in specific compliance cases).