Free ServiceNow® CIS-SIR Exam Questions (page: 5)

What is the key to a successful implementation?

  1. Sell customer the most expensive package
  2. Implementing everything that we offer
  3. Understanding the customer’s goals and objectives
  4. Building custom integrations

Answer(s): C



A flow consists of one or more actions and a what?

  1. Change formatter
  2. Catalog Designer
  3. NIST Ready State
  4. Trigger

Answer(s): D


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-designer/ concept/flows.html



Flow Triggers can be based on what? (Choose three.)

  1. Record changes
  2. Schedules
  3. Subflows
  4. Record inserts
  5. Record views

Answer(s): A,B,C



Which one of the following users is automatically added to the Request Assessments list?

  1. Any user that adds a worknote to the ticket
  2. The analyst assigned to the ticket
  3. Any user who has Response Tasks on the incident
  4. The Affected User on the incident

Answer(s): C



For Customers who don't use 3rd-party systems, what ways can security incidents be created? (Choose three.)

  1. Security Service Catalog
  2. Security Incident Form
  3. Inbound Email Parsing Rules
  4. Leveraging an Integration
  5. Alert Management

Answer(s): A,B,C



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