QUESTION: 13

Which represents the direction in the domain hierarchy in which can you see data?

You can see data in child domains of your current domain (downstream)
You can see data in parent domains of your current domain (upstream).
You can only see data in your current domain.
You can see data from parents and children of your current domain.

Answer(s): A

Explanation:

In ServiceNow, domain separation allows for hierarchical data visibility. Users in a parent domain can see data in their child domains, which is referred to as downstream visibility. This ensures that higher-level domains have access to the data of their subdomains, facilitating centralized management and oversight. However, users in child domains cannot see data in their parent domains (upstream) or sibling domains unless explicitly granted access.

Reference:

· ServiceNow Domain Separation Documentation1
· ServiceNow Knowledge Base on Domain Separation2

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QUESTION: 14

To extend a data separated base table and have the table extension also be data separated, you must:

Add sys_domain, sys_overrides, and Domain Path fields.
Add a sys_domain and sys_overrides field.
Extend the table and it will be data-separated automatically.
Add a sys_domain field.

Answer(s): A

Explanation:

To extend a data-separated base table and ensure that the table extension is also data-separated, you must add the sys_domain, sys_overrides, and Domain Path fields. This ensures that the new table inherits the domain separation properties of the base table, maintaining data integrity and security across different domains.
· sys_domain: This field references the Domain table and is essential for domain separation. · sys_overrides: This field is used to manage overrides in the domain-separated environment. · Domain Path: This field helps in maintaining the hierarchical structure of domains.

Reference:

· ServiceNow Domain Separation Documentation
· ServiceNow Knowledge Base Article

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QUESTION: 15

Even though the Inbound Actions table has a domain field, records in this table should all be placed in this single location within the domain hierarchy.

Default
Top
Service Provider
Global

Answer(s): D

Explanation:

In ServiceNow, even though the Inbound Actions table has a domain field, records in this table should all be placed in the Global domain. This is because inbound actions, such as inbound email actions, are designed to be accessible across the entire platform, regardless of the specific domain. By placing these records in the Global domain, ServiceNow ensures that the actions can be executed and managed universally, without domain-specific restrictions. For example, if an inbound email action creates an incident, the system creates the incident in the same domain as the user in the Caller field. If that user is not in the User [sys_user] table, the incident is placed in the Global domain.
This approach maintains the integrity and accessibility of inbound actions across the platform.
1: ServiceNow Inbound Email Actions Documentation

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QUESTION: 16

Process Domains are used to consolidate process updates for easy maintenance.
What is the recommendation for handling such domains?

Update the Global processes rather than creating overrides in the process domain
Create overrides in the process domain or update Global processes
Creating overrides in the process domain and update Global processes
Create overrides in the process domain rather than updating Global processes

Answer(s): D

Explanation:

When handling process domains in ServiceNow, the recommended approach is to create overrides in the process domain rather than updating the global processes. This strategy ensures that any customizations or specific requirements for a particular domain do not interfere with the global processes, which are intended to be standard and consistent across the entire organization. Creating overrides in the process domain allows for more granular control and flexibility, enabling specific adjustments without impacting the overall system's integrity. This approach aligns with best practices for maintaining system stability and ensuring that updates or changes are isolated to the relevant domain.
For more detailed information, you can refer to the following resources:
· ServiceNow Learning Portal
· ServiceNow Knowledge Base
· ServiceNow Developer Portal

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Free CIS-SP Exam Braindumps (page: 4)

QUESTION: 13

Explanation:

Reference:

QUESTION: 14

Explanation:

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QUESTION: 15

Explanation:

QUESTION: 16

Explanation: